I am vegan and gluten free and l know thatās complicated. One of the 3 times Iāve come they made my drink made with milk and was not able to drink it. The third time I went with a visiting friend who ended up trying to order my drink for me and asking to make sure everything was gluten free and dairy free. The girl who took the order was really nice but just said she didnāt know to all of our questions and didnāt try to find out. We asked a few dumb questions like what is espresso just to see if the girl really didnāt know or was just messing with us and she honestly didnāt know. My friend was able to get a drink but she said she thinks the caramel I get does have gluten and maybe dairy but we werenāt able to see the container it comes in so I wasnāt able to even order this time. She was more angry than me and left a review that the owner got mad at because she said the baristas didnāt know what they were doing because I could have gotten sick. Her wording was harsh in her review but the owner is just brushing off how important it is to know whatās going in drinks. I personally donāt like the other shop in town and neither does my friend so itās really funny that the owner called her biased. Stay away from the shops in...
Ā Ā Ā Read moreIāve tried to try this place out but they are rarely open when I pass by. I finally caught them during their open hours! The employees were pretty nice and tried to be helpful but did not know much about their menu or coffee in general. Espresso was explained to me as āvery dark coffeeāā¦so not the greatest knowledge on that baristas part. I just got an iced latte to kinda test the waters on their espresso and donāt know that I would give them a second chance. You can tell that whoever set up the shop and made the menu doesnāt have the biggest interest in coffee or cafes in general but they did have a wide variety of drink and pastry options. They have the potential to be a great cafe due to their location but desperately need baristas who know coffee or at least the basics. I did hear a couple inside talking about the ice cream and saying that it was great and I will definitely try it out if I stop by next time. In short, this place wouldnāt be a bad choice but I look forward to trying other shops and cafes in the area.
Update To Owner Response: This review is my genuine and solely personal thoughts after a not so great experience. Iām from Indianapolis and have zero interest or stake in any extended...
Ā Ā Ā Read morethis used to be such an amazing little place our town really needed! lately they are clearly slacking. they are staffing one person in the place and most of the time they are untrained teenagers! this is so so dangerous especially since most of them are young girls it seems like! i have enjoyed this place since i moved to scottsburg. they are one of the few places that used to acknowledge my dietary restrictions when it came to coffee. now i have been given the wrong milk several times and the baristas very rarely know what im talking about when i order my drinks. this is so unfortunate and i would absolutely love to see this place do better by upping safety for staff and customers as well as training their staff...
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