Pizza Hut — Restaurant in Seabrook

It has been hit or miss for my fiance and I going to this Pizza Hut. But the last time I went, I had to wait an hour. I placed a carry-out order and got there a few minutes after the time it should be ready. I paid (which was a mistake) and then waited. I kept waiting for about 25 minutes until I lost my patience and decided to say something. But then when I want to say something, there was no one there (I think they all went outside to smoke while food was piling in the oven). I said to myself WTF is this place. Then the girl in the front came back (she had dirty blonde, mostly brown hair with pink streaks, thin, and I wasn't sure if she was 16 or 30, she had a weird face). I asked her what was taking so long and showed her my e-mail that showed it should have been ready 50 minutes ago. She said "sorry about that, we're waiting on the pasta." First off, I didn't order a pasta, which spells incompetence on her part, so incompetent that she shouldn't work a minimum wage job. Second, it shouldn't take that long to make a pasta anyways!!!!!! I order 24 wings with a coupon for free breadsticks. I finally told her I don't need the damn breadsticks and that if my wings are ready, just give them to me. She gave them to me and knowing I was dissatisfied, didn't ask if there was anything else that could have been done to "make my experience a good one." I took the wings and left. The wings were soggy and almost cold by the time I got home (I live 1 1/2 miles away). FAIL, again and again on their part. I didn't want to be angry but I really was, so angry. I don't have a lot of time off from work, and I wasted 50 percent of my waking free hours at Pizza hut, thank you for that...

Here goes a story, we order pizza right and we are waiting for it. We are truck drivers so we are in a big rig parked at the corner of an intersection in a lot that was legal to park in. I used an address from a store that i could see, most likely hit with a stone if i decided to throw one. I put where we were in the delivery instructions, this did me no good. I get a phone call expecting it to be my delivery driver , I answer and the lady says did you order a pizza I say yea yadayada, I try to explain where I am and she goes nono listen get out and walk over here and hangs up. I was a little confused as to why my pizza delivery driver was giving me directions on how to get my pizza when I ordered delivery. So I call back to find out rather then pizza hut or the delivery driver calling me, he gave out my number to some random person at a bar near the address. I got my pizza, but this...

Well, that was lame! We ordered pizza on our way to the hotel to get some pizza for dinner. We showed up right at the time it was supposed to be done and guess what? They gave our pizza to another customer. So a customer before us paid for 1 pizza and walked out with 4 pizzas?

The manager was like, "Well, we can cancel the order and you will be reimbursed?" Dumfounded, we responded, we ordered pizza, why would we not want to leave with pizza? Can you remake our pizza?

They all acted like we were the most horrible people in the world to ask them to cook us the pizza we ordered. They obviously did not want to have to make a pizza. It was a pretty bad experience.

No offer on how they can make it better, no apologies, just made us feel bad.

Not very pleased with this experience and wanted whoever the manager is to know. Still rated the pizza a 4 because... Well... It's Pizza Hut...