Sonic Drive-In — Restaurant in Seymour

The bald headed little man cooking in the back (claims to be the owner) has a real attitude problem. They are ill prepared when opening. The fryer not being hot enough, okay I can excuse.. but you don’t have bacon ready for breakfast sandwiches.. lazy. I worked in multiple locations of sonic for many years & cooks always got there early to turn on the fryers, make eggs, bacon & whatever else required to have breakfast ready BEFORE the 8am opening time so that when 8am came, you were ready to serve your customers. & if you are the owner, I would imagine serving your customers to be pretty high priority for you. & I was willing to wait the 10 minutes for bacon, but I could hear he was annoyed with that which is why he snapped at me about the fryers. Told him to cancel the whole order & then he stared me down as I left trying to be intimidating I assume (men with ego problems, am I right?..) anyway. Tried to talk to him when he was outside & say hey man, it’s cool, I’ll just get breakfast elsewhere. Not a big deal. But he didn’t want to come be a grown adult. So just tipped the sweet carhop & left (because she attempted to tell him I was waiting for him) But if he really is the owner, be aware of the type of human you’re giving your business to. If he doesn’t care about how he acts towards others, I can guarantee he doesn’t care about your food either. Although I have a feeling he isn’t the owner & was likely trying to feel...

My father-in-law stopped by Sonic last night before a wedding to grab a drink. Unfortunately, he was given the wrong order, and by the time he realized it, he was already out of town and didn’t have time to turn around. What makes this especially concerning is that he has serious health conditions, and disruptions to his routine—especially something as simple as the wrong drink—can have a significant impact on his well-being.

He returned this morning to kindly let the staff know what had happened. The carhop, who said her name was “Kat,” unfortunately handled the situation very poorly. Rather than showing understanding or offering a simple fix, she responded with an unprofessional attitude and even told him, “Don’t ever come back.”

I’ve worked in the food industry and completely understand that some customers can be demanding—but professionalism, kindness, and respect should never be compromised. This experience was incredibly disappointing and not what we expect from Sonic. I hope this situation is addressed and used as a learning opportunity to ensure all customers—especially those with medical concerns—are treated with care...

The young man working there was beyond rude.. we threw away all the garbage from the tables like normal people . The kids dropped a couple of fries which I figured would be swept up later when they closing for the evening ( we are talking 2 or 3 fries ) amongst a ground with other debris from other customers . The kid came out with the broom and said multiple times that “next time we should clean up after ourselves” we were confused at first because the table was clear and then realized he was referring to the ground !! Did he want us to sweep ??? Ridiculous.. Also the...