Hardee’s — Restaurant in Sharpsburg

Rude, rude, rude...Go through drive thru because there is only 4 tables in the whole restaurant and the girl at the window is always complaining about how busy it is..#1, YOU should be GLAD that it's busy! Or you would not have a job. One morning I went through the drive thru and ordered iced tea, got down 301 and discovered it was sour. Called the manager and he really did not give a @#@(. So I just let it go. Today, me and my husband decided to go to Hardees (why? I haven't a clue) and get a cup of coffee before we had to go our separate ways for the day. "Uh, we don't make no coffee after breakfast hours", So I asked to speak to the manager, and the clerk just pointed at her and said, "we don't make no coffee after breakfast hours do we?" and the manager just looked up at some imaginary thing in the air and said, "no, not even if they ask". I call B.S. I am not ever going back to this grease pit. Ever. Bad service Unfriendly employees cluster fuk of a drive thru and parking lot unsatisfied me..that's all you...

So I go to get my meal through drive through the gentleman was polite took my money and asked me to pull up. Then a woman comes out to bring me my food and stands on the curb with her face twisted I rolled down my window she shoves my food in as I was speaking to her and walks off. I look in the bag, no fries. I go inside and ask "Can I get my fries, please?" She did not respond, breezes pass me as not to see me and gives food to the only customer in the building. She breezes back and responds to the gentleman as he so polite apologies as he heard me ask from the kitchen. He comes forward and ask if he could help me . I kindly tell him what I need then the lady interjects by saying to him in a dry tone of voice "The fries are cooking." Although he was nice I think I will give them a break for a while. Mind you I eat from there EVERY...

Ordered yesterday (5/11/23) online. Sent text alerting them we were on our way to pick up. When we arrived, cashier said they did not have my order. I told her I have it on my phone. When I got to the drive through window... they found our order. Of coarse it wasn't ready so we had to pull up. Nice lady brought our food out after about 15 minutes. Order wasn't correct. We received fries instead of onion rings which was an up charge. Told the nice lady we didn't get onion rings and we had to wait more... When we finally were able to go and got home, we didn't have our apple turnovers. The food that we did receive was good, but the service was terrible. The purpose of online ordering is for the food to be ready and the order to be right. We'll try a different...