McDonald's — Restaurant in Shasta Lake

Do not go to this McDonald's. Worst customer service I have ever had, we stopped here to eat dinner and it was 920pm. This McDonald's closes at 10pm and as we entered I asked the worker that was cleaning if my daughter could use the restroom. The employee said "hmmmm, well I just cleaned it and it's closed for the night". I asked her, why is it closed if the restaurant closes at 10pm? She took a while to answer me and then said "well I scrubbed it, and it's closed for the night". We decided after being treated so bad we could not eat at a place where they won't allow you to go to the bathroom. I asked for the manager to make a complaint. The manager stated the same thing that we couldn't use the restroom and she told me I could go to the restroom across the street. 😟😞 I told the manager that we where going to eat dinner at this location but since they where treating us unfairly we would not eat here. I expected customer service and an apology from the manager but instead she argued with me. I WILL NEVER STOP HERE AGAIN. I'M NOT SURE IF WE WHERE REFUSED TO USE THE RESTROOM DUE TO OUR RACE OR COLOR OF SKIN, BUT I WILL BE DOING AN EMAIL/LETTER TO...

Had a public hair in my food in June 2017. Yes it's the truth.. Wasn't going to put it in my review originally, but today they got my order wrong for the 4th time in the last 2 weeks. So I decided to let the cat out of the bag. Talked with the manager, and she claimed it was hair from a person's beard. Now this particular hair was curly. Even if it was a beard hair, it shouldn't make a difference. I have personally worked fast food before and I was required to have a clean shaved face. They didn't use beard nets back then. We have a running joke in the family now every time we order here. Everyone puts there change in a bottle before we order and we guess what part of the order will be messed up if they happen to screw it up. It's sad but true... You can ask the manager yourself next time you eat here. Martin, how is it discrimination to not want to serve someone...

What can I say politely?? McDonald's is kind of a means to an end. Something quick for the family if you are out of options. Their food kind of just happens. If they actually get your order correct you might check around to see if Hell has frozen over. Tonight I was late getting home so I stopped by the Shasta lake city location....I deliberately ordered something easy so that we had a better chance of receiving it as ordered. 4 Mcdoubles 2 large fries and 3 large drinks. I got 4 different Mcdoubles and barely halfway filled fries....BUT THATS NOT ALL! ALL THREE LARGE SODAS HAD HALF-ASSED lids that popped off and THREE LARGE SODAS SPILLED ALL OVER MY LEATHER SEATS....!! IT WASN'T EVEN CROWDED I WAS THE ONLY CAR IN THE DRIVE THRU!!!! THANKS SO MUCH ..WAY TO EARN THAT 11...