The Other Place Shawnee — Restaurant in Shawnee

So we all know i worked here and jose peppers so I'm gonna be honest here because no one else will. Great staff, great managers, good looking place. The ownership needs guidance and to get rid of the idgaf its my bar attitude. "Im drunk and wont look you in the face or work with you attitude." What we dont know is that I'm advised to take action after I was terminated without any paperwork probono. The word is i quit? I finished my shift 12 hours after I found out this was my last day. No write ups, nothing. In kansas you dont need a reason but can still leave documentation that I worked. I got fired from here for wearing my dead grandmothers necklace. I have to break it to remove BTW, would a soldier destroy the dog tags of his fallen brothers for a servjng job??? After a month still no documentation. So I'm not holding back. All the customers here know this place is not a fan of new customers or open minding situations. Some of you know you cant even get a pizza in less than an hour on busy weekdays (not just weekends). When working here I've been asked by numerous people of color (I'm biracial) are they ok with me working here. I thought so but then I seen how the customers were treated and how the entitled ones acted. There are favorites. One particular owner never looked me in the eye ever or spoke to me. This was supposed to be just part time money for me and I truly dont care what happens but the world needs to know be careful where you are spending and investing your money. What looks good on the outside isn't whats inside or vice versa. I have zero respect for owner that bullies their staff instead of working by their side to resolve real issues. I've seen this place decrease in interest before I even worked here. The eye opener for me was that I applied 3 times ( very selective). Im sure this post will be paid to be deleted but it feels great to get some truth out. Just for giggles why are we letting people sit in their own pee drunk but we're worried about tiny...

I order food from them for my family on Saturday night. When I got there to pick it up I called and let them know that I was there and my spot that I was in to bring it out. I was told that it was not ready yet and that they would bring it when it was. 30 mins passed from when it said my food would be ready so I called back and they apologized and said they were extremely busy and that I was the third ticket so it should be out soon. Another 20 mins pass and still nothing so I called back and asked for a manager and got Don on the phone. When trying to explain the situation he immediately started interrupting me saying that they were busy. He then asked for my name and said he would come talk to me. He came out and brought two bags and asked if I was with DoorDash and this was my order. I said no I was not that I placed my order online and that was not my order. He said I don’t know what happened DoorDash must have taken your order and he just walked away and went inside to check. He came back a few mins later to tell me that they did not have my order and that DoorDash must have taken it and that this kind of thing does not happen, to which I responded obviously it does as of just did. Don rudely responded what do you want me to do about it it’s not our fault. I told him it was most definitely their fault as they gave my food to someone else. He was getting even more rude when I said that I wanted a refund and he said he would and then I asked how I could confirm that I was going to be getting a refund. To which he responded I am the general manager and my name is Don I will take care of it and then told me to leave and never come back there. So now I have just wasted an hour and have no dinner for my family. I will never eat at this establishment again and Don should be fired for ever talking to a loyal customer the way that he did for something that his...

Went in for a father's day weekend dinner with my wife and our 2 kids. Overall, it was a good experience. I'd been to this location once before for a solo lunch, and had the wings --which were excellent-- and it was my pick for dinner. Host staff told us it would be 10-15 min wait, which isn't normally a problem ...but we noticed half the tables were empty. We saw a couple large parties wrapping up, so we figured this was the cause for the wait. 15 min passed, not seated. Also saw a lot of to-go orders accumulating at the host station. My wife beat me to the punch and asked why we weren't seated yet, considering the floor was half empty. They just apologized and sat us immediately. After that, the experience was great. Service was attentive and apologetic for the wait, food and drinks were excellent. Wings were exactly what I wanted: skin just a little crispy under the sauce. Wife got the chicken bacon avocado quesadilla, which was huge, and kids got the grilled cheese. My Moscow Mule was pretty standard, as was my wife's margarita. Good stuff, good dinner. Kids liked it, which adds major points. We told our server about the mishap with the host staff, and she stated they were a bit short handed in the kitchen. So apparently they were manufacturing wait to artificially slow the seating process. I understand what they were doing, but I disagree with the decision. If your kitchen is slammed, you don't make the patrons wait at the lobby, ESPECIALLY when half the tables are open. You seat them, have host staff or manager serve waters, and explain the temporary delay. Most people will understand. An experienced restaurant manager would know this. Never saw a manager, though. We were pleased with the overall experience, and will likely return. I want to explore that menu. But I'd like to see the host staff better trained, and a visible...