My visit here started off on a positive note. Got here early on a Thursday night. Danielle took good care of my friends and I. Talked to the owner briefly. He seemed nice enough. The issues didn't start until around 10 when the crowd started pouring in. I went up to the bar to get another drink. I waited. And I waited. And I waited. I finally got ahold of Danielle and she looked at me and confirmed she heard my order. Turned back around and started mixing drinks for some other customers. So I waited. And waited. Amber asks me what she can get for me. I said Danielle already has my order. So she helps someone else. Perfectly acceptable. So I wait. And I wait. Meanwhile people are coming up to the bar and getting served quickly. Maybe 10 minutes later Amber comes back and shouts if I need something. So realizing Danielle must have forgot, I start to tell her I just need a Rum and Coke. She just swirls her finger in a circle like I'm taking too long, rolls her eyes, points to the girl standing next to me who got there like 3 minutes ago and gets 7 drinks for her and her friends, and ignores me. The other girl that was there (didn't catch her name, but apparently she's the owner's son's GF, twenty something, mole on her lip) never even acknowledged me. So what had started off as me trying to get a drink and spend more money there (I had 3 cocktails and a shot in a 4 hour period, so it's not like I was being over-served) ended up with me waiting for over a half an hour to just get my bill and leave. And the only reason it "only" took that long is because Amber pointed to a girl standing next to me and she said "he's been waiting here way longer than I have - help him" to which Amber rolled her eyes again and got my bill.
Now I work in hospitality and have for almost 30 years, so I understand when you're in the weeds, things get hectic. I'm a pretty patient person. Way more patient than most. When you're in the business, you tend to have a thicker skin for this kind of thing. I'm also a quiet person. Somewhat reserved. So, in situations like that, I expect service to take a bit longer because I'm not "that" guy. It's fine. I can forgive Danielle for forgetting my order. There was a bajillion people there screaming for drinks. It happens. What I can't forgive is blatant rudeness and disrespect. In my entire life, I've only not tipped ONCE in my entire life and I'm a 20%+ tipper always, but I wanted to tonight. I wanted to so bad. The only reason I didn't was because of Danielle early on in the service.
I'm giving 3 stars, but in all honesty I'm terribly disappointed. I've been home for over an hour now and still have a scowl on my face. Was looking forward to the food trucks that the owner was excited about coming next week, but it's unlikely I will ever return. Extraordinarily upset with how I...
Ā Ā Ā Read moreIāve come here more often recently and itās always been a good time. Packed on a Thursday for sure, but still a good time. We can usually always find parking near the entrance regardless of how many cars are lined up down the street. This time, we got up to the door to show idās, the gentleman at the door looked at my boyfriend, and when I say looked, I mean was totally distracted and then looked over and focused directly on my boyfriend. Then looked him up and down and proceeded to stop him and told him he canāt have sweatpants. My boyfriend had on Nike joggers, tight fitting with the cargo like pockets, as it was 59 degrees out. Not a set of stained baggy sweatpants with his underwear showing, That and a nice shirt. I recognize the guy at the door who called him out on his pants as a manager, as Iād seen him previously deal with an issue and make that known, he told him he could return if he changed but he canāt come in. We had driven 40 minutes to come hangout with some coworkers so we made a dash for meijer for a pair of jeans before it closed in 15 minutes and were able to make it back and be let in this time. Once let in, we noticed other people with the same style pants on. Iām going to give it the benefit of the doubt and say he wasnāt at the door when these individuals were let in, but still Iām going to be a little judgey. This is in no means an upscale establishment, although I do recognize that there is signs that say dress code strictly enforced, I do believe in all honesty that this is enforced based on personal preference. What exactly is the dress code? Other than no sweats (or joggers made of sweat material), which should honestly be stated in black and white, hey letās at least be consistent. Multiple people also broke that ādress codeā that I seen when walking through. I donāt want to ever have to pull the race card, but when thereās an oblivious disconnect on who it actually applied to at the entrance, I canāt help but side eye a bit. After that conflict at the door, everything was smooth from there. Bartenders were great. Cayla was a blessing to order from. I will be returning, IN JEANS, so I donāt have to be a part of that type of first...
Ā Ā Ā Read moreWas having a good time with my girlfriend who I live with and weāre very close. We sat back down at the bar and while enjoying our second drink, a bartender (who wasnāt ours). Asked my girlfriend if she was OK. I didnāt think anything of it, assuming it was about the drink. My girlfriend tells me the girl basically doesent know what a relationship looks like and 1) either assumed the worst that I was a creep and wanted to flex her ego and kick me out , or 2) the bartender being a thicc girl was jealous of my girlfriend being an even thicker girl and with a good looking guy like me. Either way she needs better safety training and an overall deameanor/attitude adjustment. Totally rude and uncalled for. She was hard to watch (blonde bartender) slamming down her bottles for the rest of the night so I paid my bill after visiting the urinal and left. I wonāt ever leave a tip if I ever come back here again. If youāre a nice couple I would not go here. You will only be favored here if youāre a long haired girl sitting at the bar playing three guys at...
Ā Ā Ā Read more