Charleys Cheesesteaks — Restaurant in Sierra Vista

No More Hot Fries. This use to be only fastfood restaurant where you could consistently get actual HOT fries. They didn't even drop the fries to cook them until you ordered. Now there are new people working there and new management and fries are just sitting around in the "warmer" waiting. I got food from them today and the lady with the dark hair was nice but she took my fries from the "warmer"and had them sitting on the counter waiting for my sandwich to be ready. That's actually the reason why most fastfood restaurants don't have actually HOT fries is because they're sitting in a bag on the counter waiting for the rest of your order to be ready. Any hoo I've decided to not eat there anymore because I can get luke warm fries just...

Not going to lie my expectations were pretty low I was expecting the worst, but I was happily surprised, my purchase was a Bacon cheese steak sandwich, it was really filling and left me satisfied and I didn't regret my transaction. The food tasted fresh and had a home feeling taste. The employees were great, the cook looked like he enjoyed his craft, and took pride in his sandwich making...

The big dude at the front counter got my order wrong. That was a honest mistake but the next day I went there. I ordered fries and told me "no you didnt" if it was me I would've said I'm sorry maybe there was some miscommunication but to tell your customer no you didn't is completely unprofessional. I will not be eating...