Taco Bell — Restaurant in Sikeston

I put in pretty hefty value-menu order. I made sure to tell them to take their time because it was a huge order and the drive thru was busy. Additionally i had to ask them to add rice to 4 of the cheese roll ups behind the counter while it was already a bit hectic back there, because you cant add rice to them from the touch menu, they handled it professionally. They were very accommodating. Mid-way through waiting I asked for a glass of water for my disabled dad, who was waiting in the van. I almost forgot that it was time for his meds. The order was around 40 dollars worth of almost exclusively 1 dollar items or less. They handled it in a speedy fashion and got all of it correct, and even brought it out to me while I was helping my disabled dad take his medicine! Great service for sure. I seriously didnt expect that from Sikeston's Taco Bell. They were even more service conscious than the one on Williams in Cape Girardeau (They provide adequate service there too for the record. If you have a bad experience there its only because of the staff being short handed in a very high traffic area.) For the record the cheese roll ups were custom for my mom because, since she doesn't have teeth, eating becomes a chore. She even forgets to eat sometimes so I needed to get her something she would enjoy. Thats the end of my experience review with them, as for the order, here it is in full, list style:

10 bean and rice burritos ($1 ea.) 2 beefy 2 layer ($2 ea.) 2 grilled chicken burritos ($2 ea.) 14 Sides of Creamy Jalepeño Sauces (i think (10 or 20 cents each.) 1 black bean chalupa ($3 and a half dollars or so) 2 Soft Tacos (~1.79 ea.) 4 cinnamon Twists ($1 ea.) 4 Cheese Roll Ups with rice (The rice is around 50 cents for each one i think, it was rang up after i swipped my card for the touch screen order, for $2.17 which $0.17 seems about right for taxes at 8.5 cents to a doallar). And finally 28 mild hot sauce packets (2 for each burrito to eventually dip in the Creamy Jalapeño sauce sides after applying them to...

Literally waited over 25 minutes for my order of one meal. Three other people were also waiting on their meals. They started asking me how long I've been waiting and I said it had been 20 minutes. I finally went up to ask one of the girls how much longer it would be until my meal and she said they were making it and it would be right out. I said so exactly how much longer because I just got off from working 11 hours and I only came here too get FAST food because I didn't want to have to cook but if it's gonna be literally almost half an hour for the food then what's the point of calling it fast food. I could make tacos faster myself at home. I had to wait an additional 5 minutes to receive my food. I would rather miss a meal or make it myself than pay 7 dollars to stand on my tired feet for a half hour and go to the trouble. Every single person that had to wait that long for their food should have at least recieved a free meal. On top of the insane wait for my tacos when I finally got back to my car and looked in my bag it only had one taco! That is f..... up! I waited half an hour for a single g..d... taco?! I gave this a 2 star instead of 1 because I know there was a lot of people so I get they were busy. However they need to either hire more people or have people more experienced because a fast food restaurant that makes their customers wait half an hour for their meal AND have their order messed up is COMPLETELY UNACCEPTABLE. Needless to say I...

Last night we stopped to get something to eat it was around 10:00 pm. We had spent the whole day at the hospital with our mother and we were starving. We intended to sit and eat but after using the restroom my mother was too weak to sit. As I was trying to get her to the car an employee graciously held the door for us I got her in the car and headed back in for our order I talked to him for a minute or two and thanked him for his kindness. I did not catch his name because I was just overwhelmed but in that instant of kindness I can't how much that meant to me that a stranger cared enough to make sure I got my momma to the car. So sir whoever you are just know that you made a difference in someone's life. The staff and food were amazing thank you...