Twin River Pizza — Restaurant in Smithfield

The first time we went there the calzone special was awesome. The second time we had a horrible experience yesterday. The waiter dropped the lemon then grabbed another behind the bar and then put his finger in my water when he returned. The boneless fingers were round boneless rocks over cooked that took 25 minutes with buffalo sause poured over them with 3 tiny pieces of celery. Trying to get the attention of the waiter to put in the remaining order was difficult because he was all chatty with the Mgr or owner apparently. Then asked after we received the chicken if we want to put in the order after I had asked him to do so at the time of the order. The seafood dish came but was supposed to be genuine seafood as I asked expecially the crab meat, but was served with a huge clump of rice plopped over 1 shrimp, 1 scallop, 1 mussel (in the shell) and a 3 inch slippery clump of seafood sea legs all glued together served with sauce and a few vegetables costing...16$. When sending it back the excuse used that it is hard finding help and they are young. Not only that when we arrived there were two families with kids....the music was head banging heavy metal. When asked if there was a different station, the waiter said that this is the music that some guys who come into the bar like...I said there is no one at the bar....he walked away. Though the seafood dish was removed from the bill, we would not chance an exchange item....

We gave this place a couple tries and one time we got a pizza that was incredibly burnt delivered to us that we had to call them and tell them about. Mind you, I’m usually a fan of my pizza a little more well done even though I don’t bother asking for it, this one was BAD! They were generous enough to promise us a credit of a free pizza. We give it about a month or two and decide to give them another try and mention our free pizza and get a pepperoni along with a sandwich, boneless wings and fries which were all pretty good but the crab Rangoons we got tasted like hot cole slaw with 0 crab in it. Anyways, Instead of trying to make up for the first mess up, someone’s pettiness levels were high that day and decided that since it was free they could serve us a pizza that was so under cooked I couldn’t even eat anywhere near the pointed part of the slice. I had to practically cut off a circle of the uncooked dough in the middle of the pizza to only be able to eat the crust. Almost impossible for it to have been done not on purpose. I hope they start actually trying to right their wrongs when it comes to customers complaining instead of giving them the total opposite to try to...

First time ordering, which was very easy to do, which was nice. I'm coming from governor notte, and live close by. I ordered as a single mom who was starving and tired and planned on living off leftovers for the rest of the weekend, lol. I got multiple alerts that food was ready, parked by the propped open "take out" door [...which I did super awkwardly/noticeable to everyone inside, which wasn't many.] Proceeded to wait forever, and food wasnt received all that piping hot, whatever. The person who served me was kind enough, and the atmosphere seemed nice. Off the bat it's completely missing something I ordered. I should have checked, but tipping for expensive takeout i waited forever.for, i jist didnt. The teriyaki chicken skewers had good sauce, and I was thankful there was enough of bc the chicken was dry and super tough to chew. The cheese calzone was decent, added side of diced banana peppers was different and went well with the calzone. Nachos were decent, and im pissed the chicken was barely edible and I got no broccoli bites. 😑

Summary: most of the food i actually received was decent minus the brick chicken. The time wasted was not worth the price $$$ and...