Iāve been to all their locations over the years and the conclusion is their coffee and food arenāt good. Coffee is weak and doesn't taste good. Cappuccinos are colored hot milk, you can barely taste the coffee. Food is less than mediocre. Very āSysco Food Serviceā premade tasting.. think hospital cafeteria.
But my biggest gripe was service at the Social Circle location. I normally wouldnāt have even walked in but I wanted to get my kids a treat while we were in the area. We walked in and there was one person at the front. Ownerās son. He didnāt acknowledge us for 10 minutes despite us being the only people in there except for one lady sitting down. We were literally standing in front of the cash register and he would not make eye contact with us at all. Meanwhile he is talking to the lady sitting down while heās rushing to do something behind the counter. He then disappears into the kitchen for 5 minutes, still not acknowledging our presence. My 7 and 4 year old are asking me why he isn't talking to us. He pops out of the kitchen and yells out, āsorry about thatā and proceeds to leave the counter and sit down with that lady. Apparently they had some sort of meeting. HE STILL didnāt even look at us!! He left the counter empty while we were still standing there. Unbelievable. My children were upset with him and told me that he wasnāt a good worker. Imagine your young kids even noticing. We walked out never to walk back into any of their awful, waste of money and...
Ā Ā Ā Read moreI have been making special out of the way trips to this bakery because I found some items that I really like. The staff appears to be very young and not very well trained. Once I ordered a sandwich on rye bread and it came on a croissant. The person didn't know they don't have rye. Multiple times I went to get a sandwich with potato salad on the side and 3 out otmf 5 times they had none.
The last time I went, I ordered a sandwich on a croissant, potato salad side, and slice of strawberry cheesecake. I walked out with my bag and, when I looked in the bag I found that I had received a side of pasta salad instead of potato salad and no cheesecake. I walked back in, was informed there was no potato salad, and was given a piece of strawberry cheesecake that was maybe 2 inches wide at the widest part.
I got in the car and, when I opened the sandwich, the croissant was so dry that I had to peel the outer edges away to eat it. The strawberries on the cheesecake were shriveled and the cheesecake was so dry it was hard to get it unstuck from the fork to eat it. I rarely write reviews at all and am not a picky eater, but to pay close to $20 for a sandwich, small side, and tiny piece of pie is very disappointing. I like the taste of the sandwich and love the potato salad, but will not go back after repeated...
Ā Ā Ā Read moreWent Halloween, a little after 5. The store was NOT crowded. The scarecrow is lacking some serious Customer Service skills. She never smiled. We were not acknowledged, my granddaughter just started placing her order. She did not get our name, nor give us a number stand. We got the drink in a timely manner but I waited at pickup counter for a cookie & Oreo Bar. I thought she was in back making it. She came from the back & started taking other orders & filling those orders. She never acknowledged that I was at the counter waiting. I finally had to ask how much longer on the cookie & Oreo. She said "Right now," got them out of the case & gave to me. Never smiled nor apologized for delay. Sad that I tipped for this poor service. There were a few more customers by this time but nothing extreme. Not like they were Lined out the door...
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