Dunkin' — Restaurant in Somerset Township

Stopped at this Dunkin’ Donuts in the North Somerset service plaza thinking I’d get something quick to eat and be on my way. Instead, I got a 45-minute performance art piece titled “Incompetence in Action,” starring the most unbothered group of employees I’ve ever witnessed.

Three women behind the counter managed to turn making a bagel and coffee into what I can only assume was a full-length Broadway rehearsal. No urgency. No communication. No clue. I watched them argue over who would press the toaster button, walk in circles like Sims with broken pathfinding, and ask “Wait, what did she order again?” every time someone walked up. Spoiler alert: still didn’t get it right.

The cherry on top? Not a single apology or even eye contact when they finally slid over my sad-looking sandwich like it personally offended them to make it. I didn’t know Dunkin’ was trying to compete with the DMV for slowest service in America, but if they are — congrats, you’re winning.

If you’re on the road and value your time, your sanity, or your blood pressure: keep driving. This place is where punctuality and customer...

Pros: It was open when we stopped at this rest area for a break in our long drive (9:30 am on a Friday); we eventually received our order and it tasted good.

Cons: Cashier seemed unhappy to be there, and didn't communicate before stepping away multiple times from the cash register; neither bagels nor croissants were available (apparently they were being made at that time of the morning? Seemed odd that several of the listed breakfast options include bagels or croissants, but those wouldn't be available); everything took a long time from ordering to waiting for our order...

We are on a dc trip on the drive back home we stoped here and it was absolutely terrible It took an hour for sum of my fellow students and thirty for others and half didn’t get there drinks also the one making the drinks stated having a hissy fit and the female working with him was being an asshole to the other students and the staff was all adults and the students were 14-15 would never go there smells and is...