Subway — Restaurant in South Carolina

The service here get worst every time I go.. not all the workers are this terrible 😢 but If I don’t see Zi or few others then I will drive across town for better service ! that actually have a care about their customer and fix the food to the customer request! Tina is this store manager who need to retrain her staff! Austen fix my call in sub and made the sub & wrap totally wrong! When I called in he offer a remake I go get the remake and he put up the biggest argument and refused to remake it once I arrived bc I didn’t bring the original wrong items back. During a pandemic And with Covid cases rising daily this is the most uncomfortable thing I have ever been asked to do!! So I explain to him per Dhec guidelines no food is suppose to be taken back etc and I showed evidence that he put the food that was meant for the wrap was on the sub and sub was on the wrap! So once someone else step in and told him to remake it Austen finally remade the sub and became argumentative again and advised me he had read the food order to me 3times. I had to explain reading it right and making it right is two different things that you still messed up. So he proceeded to be argumentative and aggravated as he remade our food! If you want a sub go to the one on the bypass you most definitely will get better service a smile...

Getting worse and worse! I've been frequenting this establishment for over 25 years. Love the food, and it's convenient to my location. The past year has been difficult to support the business. Either they're out of something, not hearing your order causing repetitions, rudeness, laziness, or just hanging out talkin and looking at you! absolutely ridiculous! Hire people who has work ethics, at least a little. It's not a hang out for your workers, it's a job. Do it, or you're gone! If you know you're low on something, communicate that as not to run out! Quit being so rude, do your job, stop talking so much! Much business loss from this end! not only me! Fire everybody. Start fresh! Little guy today was all by himself because everyone else was in back cutting up and laughing. After he went back there a few times, he finally put on gloves and just looked at me. No "Welcome to Subway!" No "What can we get for you?" A few seconds past, and i asked if he was ready to take my order. He said he was waiting for me. Had to repeat my bread choice 3 times, then they were out, yet again, of my choice of meat. Sorry to interrupt you're busy personal lives, as employees, behind where I'm supposed to be able to obtain some of my favorite foods! Subbies it is! Start FRESH....

Just want to say how these guys did not disappoint today at 01/2/22 I went to the subway on the bypass which is were we live near and they was ridiculous posted the review on their site ! I can say they have lost our business and the subway at airport road was so much cleaner nice employees who greeted you and even smiled and laughed why doing the subs also everything was full and no excuses of my manager told me not to refill our stuff leave the meat frozen like the one on the bypass told us. I’m willing to drive the extra length and have shared to all my family and friends that airport rd subway is much better ! You guys are awesome even through this pandemic you cared about costumer service. We eat subway a lot our money will now be with you guys. Thanks for today after the horrible experience for the 4 time at our subway close to us on...