Locanda RI — Restaurant in South Kingstown

We are seasonal residents of RI and have been coming here to dine 2 to 3 times a month May through October for several years. We always bring at least one other couple with us. Unfortunately, that ends today. We had a 6 PM reservation and arrived at 5:50. There were 10-12 other tables available but they seated us at a booth right by the front door. I requested that we move away from the door to avoid the draft. I was told that is not possible as all tables were reserved. I persisted that they could just swap us with someone who had a later reservation and I was told “that’s not how it works”. Strike one. We ordered our drinks, appetizers and the main course. While eating our appetizers we ordered a second round of drinks. After a long wait our main courses arrived. We told the waiter to cancel the drinks as we also had wine and did not want cocktails at the same time as our main course. He told us the drinks were already made and he could not cancel them. If they were already made then why were they not served to us. Strike two. My meal was a Veal Parm. In past years this was a double veal chop butterflied and pounded. Today it was a premade breaded veal cutlet. It was dry and tasteless and served with an absolute minimum of sauce. I had to request additional sauce twice before I had enough. Strike three, your out. In addition to the above there were 2 tables next to us that remained vacant the entire time we were seated. So the hostess , if she were not so lazy, could easily have changed our seating when we...

Went here this weekend, was skeptical with it being attached to a hotel but was immediately humbled by the inside as it is 100% an Italian restaurant. Though I won’t say the aesthetic of the entire dining room was blowing me away, I was very much enjoying the bar area visually as well as the pass youre able to see into with everyone cooking. I had a cocktail that was made very well, plus a few glasses of wine that was good too! Service was very professional and friendly. The main star here is definitely the chef and his food. This is by far the best tasting and best cooked pasta around and it’s also made fresh in the restaurant as well! The details this group does to make everything look like a piece of art and not just a meal was a nice touch. But seriously it’s 30 minutes from my house and I’d have no problem doing that drive again for this food. I’d like to say it’s a hidden gem but it was very busy so clearly word of mouth has brought many people here. Definitely recommend definitely will be going back, and definitely will be talking about the food to a...

You might want to call this place before going to it. Went there today. The restaurant is supposed to be already open. There was no mention of not being open on their website, facebook, or their instagram pages. I show up and a woman at the door says they were supposed to already be open, are having a gas issue and they should be open at "some point". So to recap. Instead of doing the right thing and letting potential customers know via their socials they're not ready to open for the day. They are going with the "hope strategy." So they "hope" they can open today but instead of telling their customers that so that they may make other plans, they're just have them show up today and then turn them away if they have to because they can't get their "gas" problem fixed yet.. If this is how this business is run, probably a good idea to steer clear. Hey Locanda. Maybe jump on your website and your socials and let the public at large know you can't open today versus having people go out their way to show up, just to be told come back, "maybe"...