Spartan II — Restaurant in Southington

I recently dined at this restaurant and was disappointed with my experience. The prices advertised on the menu did not match the prices charged, which was frustrating. Additionally, their entree prices increased and used to include a salad but no longer does. There’s a $6.00 up charge.The bread was stale, which detracted from the overall meal.

One of the most frustrating issues was the upcharge for kids meal drinks. The pricey kids' meal menu indicated that it included a drink, but I was charged an additional $3 for the drink. I pointed this out to our waitress that the kids menu indicates the drinks are included. She said it doesn’t matter what it says on the menu we are going to charge you anyway. I said if that’s the case I would not be back and she said that’s fine. Terrible attitude. Overall the kids meal cost $13.00. Are you kidding me? Similarly, an up charge for garlic and oil seemed unnecessary when I substituted broccoli w/garlic and oil instead of pasta.

Overall, I found my dining experience and service to be subpar. These issues have made me not want return to this restaurant. I must say I used to frequent this restaurant weekly sometimes twice weekly. I hope the restaurant owner takes this feedback into account and works to improve the quality of its food and service in the future.

2...

This was my first time dining with this restaurant. I ordered almost $100 worth of food. I ordered an eggplant parm, kids cheeseburger, wings, large pizza, nachos and potato skins. The potato skins were OK. I didn't eat them but my kids did. Wings were OK, dry inside but edible. The nachos were very sad looking. Cheese was not melty but looked like it had been sitting. The nachos were dry under the glob of cheese and the burger on it was tasteless. Not nachos by any means. I let these two appetizers go because my kids were hungry. They arent very picky and had been out all afternoon and were quite hungry. The quality of the entrees was the issue. The eggplant part looked soft, wet, and inedible. The side of potato salad was brown on the top and crusty. My husband sent it back without even touching it. He's been a trained chef for over twenty years I trust his judgement. My sons burger was undercooked and could not be eaten. The waiter argued with my husband over the freshness of the potato salad claiming its made daily. If so, it was left out of refrigeration, yuck. The pizza was good actually. It was the only thing. I will not be coming here again. BTW even after removing just two items I still spent over $60. Not worth the money. Go elsewhere for entrees, maybe get pizza...

Ordered food from them multiple times. Last time they got the order wrong we called on the phone and spoke to the owner jimmy who was very rude and condescending on the phone. He did not want to offer to fix the order. We went down there and I spoke with him directly and he was rude he swore at me gave me 4 letter words and I asked him to fix the order or for a refund. He said there's always a problem when you people order. We have spent hundreds of dollars over the last 10 years, have had parties, and catering. But it's quite obvious to jimmy that he doesn't care about that. He swore me up and down ask how much my order was to cash out of pocket and threw it at me. I will never go there again I have contact the better business bureau and the department of consumer protection and have to file a suit against him. Naturally if you never have to deal with the owner you'll never know the truth about spartans. Because of jimmy's actions in the way he treats me as a customer he has lost thousands of future dollars that I will not be...