I ordered a 5 topping pizza for carry out. When I got there, the pizza was ready but it only had 3 toppings. I pointed this out and they did not believe me so I handed them back the pizza and showed them my order in the app to confirm that I did place the order with 5 toppings. I had to wait another 25 minutes for them to make the pizza I ordered, which is fine because they had to bake a new one but I wasn't offered a discount, a dessert, or anything (they kept the pizza they messed up) to make up for them messing up my order and making me have to wait so long. I used to always order deliveries and it was always good but after this experience, I will not be returning to this location.
Editing to add: I ordered a thin crust with black olives, mushrooms, ham, chicken and Italian sausage. The messed up pizza I got only had black olives, chicken and...
Read moreJust ordered a pizza from there this evening, incredibly irritated with the "Manager" that handled my complaint. Very rude and unwilling to make my order right! Ordered a pizza with DOUBLE pepperoni (a large with 3 toppings, pepperoni) and hardly got any pepperoni on the pizza at all; then was told by the "Manager" that a pizza with double pepperoni has 24 pieces on it! Guess I'm supposed to count all the damn pepperoni, that's under the cheese, to make sure there is 24 pieces! So just let me get this right, according to the manager a pepperoni pizza with double pepperoni (3 toppings of pepperoni) only has 24 pieces.. so I guess that means a large pizza with regular pepperoni only gets 6 pieces, and a large with extra pepperoni gets 12.. absolutely absurd!!! I'll NEVER order another pizza from Dominos...
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I've always loved this Domino's. Recently placed an order for a party to be delivered at a future date and time. Got a call an hour before the party that they hadn't received payment and would cancel my order unless I immediately gave them my credit card over the phone. Very bullying, would not identify themselves. (Since when doesn't Dominos' take COD?)
Person on the phone was inconsiderate (I'm throwing a party), unhelpful (refused cash on delivery) and of course I couldn't speak to anyone else.
They have good pizza be careful with your credit card...
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