Domino's Pizza — Restaurant in St. Cloud

We eat at this location often and lately we have been getting sick from the food served by this establishment. We are talking very sick for a minimum of 3 days each time we would eat here. We started investigating the employees hygiene habits while busy with orders.

What we surveiled is that the current male employee with the glass and large beard, has some of the worst habits we have seen yet, and he has been the one making our food. He literally NEVER washes his hands, no matter what he was doing prior. One specific instance he stopped making food, came from around the counter and went outside for a smoke break. From there he went back inside straight to the bathroom. Spent 6 minutes in the bathroom, then came out hands dry and no motions of prior cleansing. Then went straight to his apron, then right back into the food condiments processing orders. Not even once did he wash his hands.

Tonight was also the same. Went and surveiled the tall white male with a beard and glasses doing all different kinds of activities. Messing with his face, going outside multiple times, handling cash, and in the mix of all this kneading dough, hands all in the food ingredients, and not once ever cleaning his hands.......absolutely disgusting and completely telling of why we have been getting sick eating here. He also does not use gloves.......at all not even once.

This is absolutely alarming, disgusting and completely inappropriate! This needs to be handled immediately. There's no way my family and I are the only ones getting really sick from this man's atrocious and horrid...

Before I take you on this journey, please note, they were not short staffed at all, while we were in there.

First guy at register taking our order was great. Then comes the other guy. I don't know if he was a manager, but he was answering questions for the staff and answering phones. He was very rude. We asked for a deluxe with no onions, asked if we could have mushrooms instead. He was very blunt in his answer, "No substitutions unless you're paying extra". I get it but, What?! I realized after the fact...we are paying extra... We ordered a large deluxe with only 5 items. It cost $22.00.

We saw the managers special on the chalkboard after we ordered, it was 1 large pizza, 5 items, for $9.99. Why wouldn't you tell a person? Because we should have seen it before we ordered? Because that's how you make extra?

Also, we walked in to order and sat down while we waited. I would suspect that since we ordered in house they would let us know when our pizza was ready. NOPE! I happened to look at the pizza board and saw it was ready. Went up to the counter and It was sitting on the shelf with other pizzas on top of it, which tells me it had been there for a little bit. We were sitting there for over 30 minutes. Poor customer service.

The next week we were at a friends house. While we were there, they order a pizza online from the same place. One Large pepperoni. It was delivered 2 hours later.

I would have rated lower, but the pizza makers were great, and the thin crust was good. I found out I can buy a Freshetta's pizza with the same thin...

I got three items off of the menu. Pasta, sandwich, pizza.

Pasta: Italian Marinara pasta was delivered hot. It wasn’t the best but far from the worst. It all tasted the same except for the meat. The meat was the only thing that stood out.

Sandwich: The Chicken Bacon Ranch was honestly disappointing. Again, flavors just meshed together. No ranch flavor to contrast the flavoring. Was warm and not over cooked.

Pizza: The Cheeseburger pizza was the best food of the 3 I ordered. It is a pizza place after all. It was made correctly with the right kind of crust. The topping and cheese were more than what I have gotten at other Domino’s. Taste again just seemed lacking a little bit but no where near as bad as the other 2 items. Of all the Domino’s I have ordered at, I would rank the pizza 8/10 vs other Domino’s across the country.

Delivery: Delivery was under 30 minutes. Drive time via GPS was 8 minutes. Took roughly 23 minutes. This is completely acceptable in my eyes. Traffic during the time I ordered can be rough and factor in other stops or behind the scene things the driver needs to do.

The person that gave me the food: Jordan is probably one of the best drivers that have delivered me a pizza. Guy had a huge smile and was extremely kind. He apologized for the delay even though there was 0 need. He portrayed a very bright...