The Francis brings rustic, casual, and rural styles together for a warm, comforting, and welcoming atmosphere. When entering the property, it may be hard to find a parking spot due to how busy the location is, but when you find one, the adventure begins. Take a few steps toward the doors and you will find a beautiful wooden patio with a large tree in the middle. This tree has pleasant hanging lights making it easy to see. You will also find beautiful iron patio furniture for a peaceful low-lit experience and a path that leads to the main entrance of the building. As you enter the building you will see large wooden beams, large, exquisitely etched glass windows, and rustic wrought iron decorations throughout. If you would like a peaceful dinner, you may ask for a table upstairs or on the patio but if you want a casual, fun, and exciting experience, the bar area is to the left. The soft warm lights and televisions give an aesthetically pleasing impression of being home. The bar itself is lit up with many bright lights showing each bottle clearly for easy selection whilst each table has plenty of room between them for any occasion. If you do choose to be seated upstairs, you can expect a more modern family atmosphere. You may see families with small children, bright lights, and a smaller outdoor terrace. No matter your preference, there are accommodations available for everyone ensuring a unique, diverse, and welcoming atmosphere for all. With a wide variety of food options, choosing the right meal to satisfy your palate may be difficult, but with each item on the menu, your mouth will begin watering as you read the description. Each item, from appetizers to desserts, has a unique take on southern homestyle cooking from seafood to barbeque, and salads to desserts. Each menu item has an in-depth dish description to ensure you decide exactly what you want. If you are in the mood for an appetizer, 14 items may pique your interest, from frog legs to buffalo wings. y. Although the appetizers may be delicious, the entrees are the "star of the show." Between seafood platters, sandwiches, burgers, pasta, gumbo, soups, and steaks, you may find it very hard to find a meal. Each item on the menu is described in detail, leading you to find the right choice. With a 4.6-star rating, a warm and inviting atmosphere, excellent food, and outstanding service, The Francis is a must-go restaurant if you want a different type of southern-style cooking. The love shown by its community establishes the inviting aspect and comfort that families, couples, and friends can have during their adventure. Picking a restaurant for a Friday night date, a business meeting, or a family gathering may be challenging but The Francis has made a welcoming environment for all. The drive may be long to get there, and it may be hard to find parking, but the experience you will have could forever change your view on southern homestyle cooking along the...
Read moreUpon getting there, we waited a short period before being seated. We are 2 adults and 5 young children. We were seated upstairs. It was nice and pleasant at first. We placed our drink order and food order. About 5-10 minutes from placing food order, the hostess brings up a very large group of about 15-18 people, and I see them talking and pointing at our table. This large party wanted to sit together, but the only tables open were the tables on both sides of us (we were in the middle). Well, we kept getting looks from these people, and then they agreed to sit at the separate tables. About 10 minutes later, our food was brought to us but no silverware. Our waiter was dealing with the large party who seemed not happy that they weren't sitting together. My husband had to go downstairs and find someone to get us silverware. Then we needed refills, but once again, we had no waiter, so my husband had to get up and fill our own drinks. While eating, we can see people from this large group staring us down talking to one another about how they have to wait for us to leave to sit together... MAKING US FEEL RUSHED & UNCOMFORTABLE. We finished eating, got the check, and paid. We know as a large family we would have to pay gratuity BUT to pay $25 gratuity for NO SERVICE FROM OUR WAITER was very upsetting, I'd rather my money have gone to the guy who fetched us silverware when he wasn't even a waiter!! We spent $140 to have a family dinner out, something we rarely get to do, only to feel extremely rushed by the hostess and other customers that the hostess placed sitting next to us just waiting for us to hurry, eat, and leave without being able to enjoy ourselves, our meal, or the money we wasted going to this place! It was definitely not an enjoyable night for us, and I feel that it was very unprofessional to seat a 'waiting' party next to paying customers to make them feel like they have to rush their meal so they can...
Read moreI received the worst service ever here. And I’ve gotten some bad service at restaurants. Things started okay, we got our drinks and appetizers ordered. Then our server didn’t come back to check on us for like 20 minutes. Then when she did it was telling us that our appetizers would be out soon.we get our appetizers. Then another 15-20 minutes go by and we still haven’t gotten our order taken. Finally we get her attention to put in an order for the baby that was with us because he was getting super hungry, and our server still doesn’t take our order. Our server comes back 10 minutes later with fries and puts them on our table. She walks away the baby touches them and then she comes back and takes them away and says that they weren’t our fries and gives them to the table next to us. She comes back and finally takes our order. Then we don’t get our food for another 30 minutes, which okay whatever. When we get our food it isn’t our server bringing it to us and we don’t see her around anywhere for another 30 minutes and when we do she completely ignores our table. By this point we just want to get boxes and pay and leave. Our sever disappeared for 25 more minutes. Keep in mind she only had two tables to take care of. When she does reappear we have to holler to get her attention because she still didn’t come and check on us. She comes back and says that she’s so sorry for the service and that the least she can do it comp our drinks. When she hands the card reader to us, she hadn’t even comped our drinks. Then it automatically made us tip 18% gratuity. On the bottom of the menu it said that 20% gratuity was automatically added on groups over 6. We had 3 adults and a baby. She also forgot our side salads. We never once got refills on our drinks even after we asked for refills. It was ridiculous and we will never be...
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