Subway — Restaurant in Stacy

I'm dumbfounded by the apparent incompetence of the management here. I understand staffing shortages and that businesses sometimes need to close early. Inconvenient, but not a big deal.

I had promised subway to my two small children after an event and decided to go to the one closest to my house. After checking their hours, I passed two other subways on my way to this one. I arrived to find that it was closed...lights off and no one is there closed. They had always been open until 9pm, and their sign said that as well. However, there was a paper notice taped to the door saying that the closing time was permanently changing to 8pm starting on January 18th. I had to go back to read the sign again because I couldn't believe I had read it correctly.

I arrived at 6:50pm, and they had obviously been closed quite a while. Again I understand that happens at times, although I don't think I've seen a business close that far in advance of their posted closing time. Still, would have been a minor inconvenience if not for the sheer stupidity involved.

The date of my visit was January 18th...the same day that their closing time was changing to 8pm. They just changed their closing time that day, and they couldn't even stay open until an hour before their new closing time??? If there's any day to make sure you are open until the posted time, it's the effective date for the new closing time. This situation screams of mismanagement. They just changed their closing time to a time for which it is impossible for them to stay open? Why not change it to a time that actually works for your staffing situation???

Having promised my kids, I proceeded to backtrack to the next town and get them subway from one of the other stores I had passed earlier. That one was only three miles away, had two people working, and was still staying open until 9pm. This town isn't much bigger, and yet they don't seem to have any of the staffing problems of the Stacy subway. I thanked them for actually being open, and briefly mentioned that I had just been to a subway that was closed way before their posted time. The sandwich artist replied, "oh the Stacy one? Yeah..." That leads me to believe that this is an ongoing problem, and changing their closing time isn't going to solve it because the management apparently can't figure out what hours they can actually keep staffed.

We love subway and will continue to give them our business....just not this subway. If you want subway, pick a different one. But if you really want to go to the subway in Stacy, call first because they close whenever they...

Running short on time to make dinner. My family and I decided to grab a few quick subs from this establishment. The staff were quite rude from the start, the entire perceived impression was that they don't want to be there and that the customers are merely inconveniences that they must deal with. We each ordered one six inch sub, and during the process of these 3 subs being created I witnessed the female staff saying something to the male staff. The only word that I could make out was "double." Not thinking too much of it, we continued on to the point of the register. After ringing us up, the total came to a little over $60 dollars. When confronted and making her provide me with a receipt. I discovered that the female staff had not only rang up each of our subs twice, but she had added a bunch of extra stuff that was not ordered onto the total(ie: triple bacon, and a whole footlong that was never even ordered). I demanded she void it and ring it correctly and you could tell she was worried that she had been caught and even tried to keep the voided receipt but I made sure to get it before I left as proof of what had transpired. This makes it absolutely clear that there could be no chance of a finger slip here or there, this was five to six intentional additions that was absolutely 100% intentionally done. All I can say is, check your receipts very thoroughly because this establishment clearly likes to steal from customers.... Attached is the voided receipt and then the corrected receipt that shows what was actually ordered so you can make your own...

CLEAN STORE AWARD 🥇 SUPER FAST & FRIENDLY SERVICE AWARD 🥇 ATTENTIVE SERVICE AWARD 🥇 CLEAN WORKSPACE AWARD 🥇

Stopped by Tuesday Oct 29, 2024 around 11:20 am at the Stacy Mn Subway for a quick half sandwich before heading to my land to work. Decided to skip the Kwik Trip and try them out. It was not busy. But the first thing I noticed was how clean the place looked. Floors & tables were in order and walls looked fresh and updated. Before I even got to the counter where a couple was being served, I heard “Be right with you” called out to me. A shorter dark-haired gal with tattoos was working. She was extremely efficient and her sandwich board workspace was very clean. All meats and vegetables looked very fresh through the glass. The bread was fresh and soft. My sandwich was the BMT (it was so good, I almost forgot to take a pic, so you’re seeing my half eaten lunch instead!). I added cheddar and sweet yellow peppers. Asked for a side of pickles, no problem. Got a free small plastic cup with ice for my bottled pop already in my truck. No problem. They will charge for a larger cup with ice, however. I was in and out of this Subway within 6 minutes with an excellent sandwich, which I ate in my truck because I had a drink & chips waiting for me there. I’d recommend this Subway as an alternative to the very busy Kwik Trip across the bridge any day. Thanks Stacy Subway!...