Koong Thai — Restaurant in Statesville

I was very excited when I saw that we were getting a new Thai restaurant in this part of Statesville. Finally got to try it today and unfortunately it did not live up to the reviews that I have seen posted so far. I ordered the Fresh Basil Rolls with Shrimp and the Pad Thai lunch with Seafood (shrimp, scallops, and calamari) as the protein, to go. Service was pretty quick, I had been told it would be 10 mins and the food was brought out in 5 mins. Interestingly, while I was waiting for my food, I overheard the call of another customer trying to place an order, who was told they don’t have spring rolls, as well as another menu item (I’m not sure what it was, because the item was not repeated by the woman taking the order) and they were told at least 2x during the call that the reason they didn’t have those items was because they (Koong Thai) were using another restaurant’s menu. This seemed a bit odd to me, but I had noticed that there were quite a few hand written edits to the copies of the menus they are currently using (pics below,) so it made some sense after hearing those comments. The basil rolls were good, but I was a little let down that instead of 2 shrimps being in each roll, it was just one that was butterflied. It wasn’t that big of a deal and I still enjoyed them. Note, the price was $5.99 for the rolls with shrimp, which is not listed in the menu I received. On to the Pad Thai…I thought the helping was quite generous and I was excited to dig in. The flavor overall was good, but I had asked for it to be Medium Hot and there was no spice at all. Again, not a big problem, but I was a little disappointed. As I kept eating, I started to realize that all I was getting was noodles…where was the seafood?? I hadn’t yet eaten the 2 shrimps and 1 scallop piece that can be seen in the photo I took before I began eating, so I pulled them aside and began searching through the noodles for more protein. I proceeded to eat the noodles, and pulled out the few pieces of seafood I was able to find. In the whole dish there was 2 shrimp, 3 pieces of scallop, which combined only equaled 1 whole scallop and 2 pieces of calamari. This is when I became very disappointed. They charged almost $4 more for the seafood than the chicken or vegetable option, and all they gave was 5 pieces in the whole dish?! Definitely not worth it. This turned an ok experience into a negative one for me. I may give them another shot, since they have only just opened recently, but I’m thinking it makes more sense to go back to Chopstix, whose Pad Thai with Seafood lunch is $4 cheaper and I know it comes with a more satisfying...

I am traveling and got hungry. I found this place less than 10 minutes from the interstate and wow! 🤩 outstanding lunch for less than $10 unbelievable! (Twilight Zone experience) (see photo) I'm still in shock! I ordered the Thai green curry. I eat a lot of Thai food and I liked the fact that they did not ask me how hot I wanted it. Thai food should be cooked a certain way, and it is spicy 🌶️, but you're also given chili oil and fresh peppers in fish sauce on the side to adjust the heat. (see photo) They were ON POINT. This was definitely the best meal I have had during this trip, and it was about half the price of any other. At first, I thought the portions were too large, but that was just the right amount of meat in the bowl was loaded over the top in fresh green beans, peas and fresh bell peppers. (see photo)I would travel 40 minutes or more, out of my way, to...

Order take out of chicken pho and the broth was spicy and could NOT eat. Tried to call on an different day to let them know, not asking for a refund and the lady was very rude and accused us of putting the spices in and would not listen to anything that I was trying to explain to her and she hung up on me. Very Rude and no concern for their customer that they need to be more careful about preparing their Togo meals. $70.00 is a lot of money to be treated rude.

Spoke with the owner and he was very gracious to redo the order at another time that was convenient to me. I offered to pay and he wanted to make sure I was taken care of. Very much appreciated him taking the time to listen to the issue with the original order and...