Bennetts Bar & Pizzeria — Restaurant in Strongsville

I came in recently to get a grilled chicken sandwich and nachos. I had to wait 10 minutes for someone to come to the counter to take my order. While I was waiting 2 employees were carrying on a conversation while I was waiting. When I finally was able to place my order I explained to them at 4:30PM that I would like this order to be prepared and ready at 6PM. They said okay. When I came back yet again I had to wait 10 minutes for someone to come to the counter again. An employee gave me my food and said, "Have a good one." I explained that I believe I have to pay. The employee had to get someone else to process the payment. This employee reached out for my card, without telling me the total. I asked, "What's the total?" After I paid, and had a chance to eat my food, I have to admit this was the worst meal I have ever had. The chicken sandwich was ice cold as if it had been sitting out for hours. The nachos were so cold, and mushy. I was so sick for almost 4 days from eating this meal. I will never eat there again. The health department should be called, and this business should be looked into....

Pizza is good yes but the customer services is un believe-able this tip culture is getting out of hand tonight 1/6/22 my wife went to pick up our pizza paid for it and the guy at the counter expected a tip for what making a pizza that is your job that you are paid to do. You didn’t have to go deliver it you didn’t walk out side your store to bring it to the car you walked 5 steps from the kitchen that is not a tip position your not even a server that is serving a table that we are sitting down at we came and picked out food up and took it home 1 pizza and you think you deserve a tip get a reality check your owed nothing in this life and mozzarella sticks don’t have cheese in them and pizza is under cooked tried to give you another chance but obviously our business needs to be taken else where and as a business owner If my employees ever asked or changed their attitude because they didn’t get a tip I would be ashamed of them and re...

Very disappointed. I ordered food at exactly 315 when they 1st open... i ordered a Jr Benny burger & the meat was grey....it looked like it was out of date. The tomatoes on the burger were so pale almost see through and the middle of the tomatoes were green. No excuse for that considing this is prime time for great produce. The lettuce on the burger was not good either very brown, limp, lifeless, no crunch at all. The meat had a very strange taste to it. My fries where very soggy as well as the pickle fries we ordered. We actually had to put them into the air fryer at home & finish the cooking process...nothing like paying for food to finish cooking it yourself. My fiance ordered a pizza and had to cut the slices when he opened it. They couldnt even take the time to properly cut the pizza. Very careless work, very low customer service care. Highly disappointed and will not be receiving food...