Dairy Queen Grill & Chill — Restaurant in Sullivan

My brother and I came in for dinner and a blizzard. We walk in to find the worst laid out DQ we've ever been to. There are plenty of seats! But the cash register is hidden and has no room at all for more than 2 people waiting to order. The soda fountain is hidden down a middle aisle of seats, which makes it difficult to get to if you're not sitting in that middle aisle. Then the fun began. At our DQ it is normal to order everything at once. So we did just that. We were given a number and had a seat after finally finding the soda fountain. Our blizzards came out first.. We later heard someone ask another guest if they wanted them to wait on the ice cream.. We didn't get that option. About 5 minutes later our food showed up. The food was very almost average.. On the less than side. All the while our blizzards just melted away. Not happy at all...

Online and the hours posted at the store say they close at 9:30 pm. We took a detour from our trip home to stop and get ice cream. At 8:55 pm we went through the drive thru and a worker came out and said they are closed. He went inside and turned off the drive thru lights as we began to pull around. As we pulled around 4 or 5 workers were at the counter talking. Perhaps there was a good reason why they decided to close 35 minutes early but when we said that we thought they closed at 9:30 he just said “I don’t know…I was told to tell you...

They never abide by the hours they have posted online. They say they’ll be open till 10 or 10:30 but decide to close whenever they want without changing their posted hours. People decide to go there to get food or treats and end up going for no reason. They take advantage and abuse the fact that they’re the only ice cream parlor in town. It’s too bad there’s not another option “YET” or they would definitely lose customers. This happens on a daily basis and it’s sad. Good luck...