We all know that Round Table Pizza has pretty good pizza. Yes, it's more expensive than your normal take-out/delivery pizza, but sometimes it's just worth it. Anyways, the reason for a 2 rating is: 4 for the pizza minus 2 for the rude service. Ordered online (pickup order). Pizza was not ready on time, so had to wait an additional 20 minutes after arriving. Not only that, they gave us the wrong pizza. When we found out back at work, our team was too hungry (and didn't want to drive back in the rain) so we just ate it. Afterwards, called them to let them know the situation. She asked, "did you eat the pizza? If you ate it, we can't do anything about it" and offered $5 credit for next time. No apologies whatsoever for handing off the wrong order. When I asked shouldn't you check the pizza against the receipt to make sure the correct one is being sent, her response was "it's also your responsibility to check" (again, without apologizing at all). I think I was more upset because of this "it's your fault" attitude and the WAY she said it. (Some people say I should've called BEFORE eating it, but that's not the point here.) Will never order from this...
Read moreI e been ordering from this location since I moved to Sunnyvale in December 2019. Great service, great delivery! Always get Parmigiana and peppers, napkins and plates with my delivery! Comes in no less than 40 min. TODAY!! VERY DISAPPOINTED!!! I call on my order, first time ever getting a new voice on the phone! He says 45-50 min! Okayyyy must be busy! Then half way in I get a text saying my pizza is going to be delivered in over an hour past my call! WTH? So I call. Same guy tells me their short drivers and have to use DoorDash to deliver food! I ask, why didn’t you tell me this when I ordered, I could have came got my pizza? He didn’t have an answer! Never offered me a discount! My pizza came just in the pizza box, not in a warmer! No peppers, cheese, plates or napkins! Mind you, I didn’t order thru DoorDash I ordered on the phone thru round table! The pizza was cold! I paid 45.00 dollars for this pizza! Cold, no xtras! Late!! I have to find a new...
Read moreWho could have thought that there can be an all-pizza and breadstick buffet?! As a la carte, their Maui Zaui [Polynesian sauce] and Gourmet Veggie pizza I love. Coming back to the concept of all you can eat 13-14 different types of pizza, I loved it at the first visit. Came to another restaurant with my previous co-workers, but this is nothing less by being just a minute away from the flat I am staying now. And like a lot of other good things, the ongoing pandemic ended the culture of pizza buffet out this place, hopefully just for...
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