Subway — Restaurant in Sussex

He is what this manager, Jacob Kleinow thinks of his customers: Jacob Kleinow posted this to a customer when customer complained about not getting enought meat on his sandwich. "William C Kellett you over load it with vegetables of course you not going to taste the meat, a perfect sandwich is evenly balanced, but nooooooo, extra onion, more onion, more pickles, more pickles. People don't realise we know how to do our jobs, it's the customer that ALWAYS ruins the sandwich by being greedy! So no there is more than enough meat on the subs, don't load it with veggies!" So he thinks his customers don't know what is right on a sandwich and this is a manager. He says customers are greedy. That is really appreciative way to treat customers who pay his salary. Just thought customers...

This is by far the worst Subway I have visited. Subway is AMAZING with their coupon offers! Always use them! However !! This location refused My coupon for Buy One get One 6” Sub. The owner stated that the cost on making a sub is to expensive for him so he doesn’t except them ! Then pointed at the sign!!’ And Rude about it!! After looking at his garnish assortment was the final straw!! The spinach was wilted, lettuce was brown. Apparently he is cutting corners on freshness also! I’m my opinion, it’s a matter of time before someone gets sick. I tossed mine after one bit. Just couldn’t stomach it! Guess this is why his review...

Have been there twice in the last 3 months. The owner stands around looking mean and the younger guy who looks like a slob is about the most unfriendly person in a service industry I have ever encountered. He says welcome to subway when I enter because that is automatic I assume. I replied by asking how is he doing.....dead silence :(. Proceeded to tell me how to order a sandwich! I've been to a bunch of Subways and know what to do. It's not rocket science and he thinks he should talk down to a customer. Rude, rude, rude !!!! Never going back...