Let me start this by saying that my husband and I both worked in food/bar service for many years and we can be extremely critical and rather picky. I never review restaurants because it just wouldn’t be fair. We work hard for our money and on the rare occasion that we dine out we expect it to be a treat and this sure was!
Not familiar with the area and hungry we did a quick search for nearby restaurants and peaked at the menu for 30 seconds before saying screw it and heading over. They were slammed! Friday night (6/7/21) at about 630, it’s to be expected. We waited about 20 minutes for a table and I decided to order us beers while we waited. I had left my glasses in the car and wasn’t able to see what was on tap so I gave the bartender an incredibly brief description of what I was in the mood for and he nailed it (it was a mango tart I believe). I love a bartender who can make good recommendations !
We sat and Christina was our server, she made us feel like we were old friends while still being an absolute professional. She asked us if we had ever been there and told us some of the house favorites from several sections of the menu and we just rolled with it. My husband had the Portuguese steak, I ordered eggplant parm and we ordered the pretzels as an appetizer. The pretzels and honey mustard dip were incredible! Our meals came and we were absolutely blown away! We did not expect the kind of quality that we received. Everything tasted so fresh and homemade, but we were stuffed (with PLENTY of food to take home). Needing to try some desert to go we ordered the tiramisu and I just tried the smallest bite and even that was absolutely mind blowing!
I genuinely cannot remember the last time we ate out and had an incredible experience like that from start to finish. In every single category these guys just knocked it out of the park. Three excellent courses with excellent service from start to finish and during such a busy time! I honestly can’t wait to take the 30 minute drive to return! Huge shout out to the host (a young red haired girl), the bartender, Christina (our server) and the amazing chefs who were working tonight! You guys absolutely blew our...
Read moreIf I could give zero stars, I would.
We came to this restaurant, Harvest Tap and Table in Swansea MA for what we hoped would be a relaxing family meal. Instead, we were met with ignorance, humiliation, and a total lack of compassion—especially when it comes to individuals with disabilities.
Our son, who is autistic, had a bottle of water with him—something he needs and is familiar with. He was calm, happy, and behaving completely appropriately. But shortly after we sat down, the waitress approached us and said, with no empathy or discretion, that “outside drinks aren’t allowed.” We politely explained that our son is autistic and doesn’t understand why he wouldn’t be able to have his bottle. Her response? A loud, dismissive, “Oh! I didn’t know that. That’s OK, he can keep it!”—broadcasted for everyone in the area to hear.
It was a deeply humiliating moment. Her tone wasn’t apologetic—it was performative, loud, and stripped us of our son’s privacy. This is not how you treat families dealing with challenges. This is not how you create an inclusive, welcoming environment.
Understandably, our son became upset after we told him we had to leave—because the moment was already ruined. He had done nothing wrong, but we had to leave to preserve his dignity and ours.
To make matters worse, after we stepped out, my husband went back in to retrieve our son’s glasses and realized he had left his phone behind. When he calmly told the bartender that the way we were treated was unacceptable, the bartender’s response? “Well, for that reason, you need to leave.” No apology. No ownership. Just more dismissal.
This place isn’t just lacking in customer service—it’s lacking in basic humanity. If you or someone in your family lives with a disability, especially autism, do not expect understanding here. They are not trained, they are not accommodating, and from our experience, they don’t even care.
We will never return—and we urge others in the disability and neurodivergent community to avoid this place entirely. There are plenty of restaurants where your family will be respected. This is not...
Read moreJust got home from dinner at the Harvest Tap and Table with my party of 5.
The goods - the food was decent. I had the Portuguese steak sandwich. The flavor profile was really good. The steak, however, should be sliced. Thats nitpicking, but it was really hard to chew.
The issues we ran into were service related. My wife and I both ordered 22oz beers from the bar, I received my 22oz and she received a 16oz. Instead of the fixing my wifes drink or bringing extra later on free of charge, she made a comment about ordering a second round.
The second issue should have been an easy fix, but the server and kitchen, apparently, made it difficult. So as mentioned above, i ordered the Portuguese Steak Sandwich and the side I asked for was macaroni salad. What i was given as a side was french fries, however. Listen, this isn't a huge issue. I assumed I would let the server know and she'd just bring me out a side of macaroni salad. I've been in restaurants for 10+ years so I know how to handle this issue. What the server said was "I'll need to bring the fries back to the kitchen." Excuse me? For what? Are you going to use the fries that are on the plate i'm already eating off of on another guest? Are you going to throw them out? I didn't make the mistake; the server did. Anyway, I told the server I didn't feel comfortable doing that. So she walked away and came back and said "the kitchen refuses to give the macaroni salad unless I bring the fries back." This is literally insane.
I didn't give the fries back. I never received the macaroni salad. No manager bothered to stop by the table.
We paid our bill and we left. We wouldn't recommend this restaurant to anyone.
Also invest in some kind of ambience like lighting or music. It was like sitting in the middle of a...
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