Looks good but portion is damn small for 20.00. think someone needs to fix the measuring process in this location. Spent all that money to remodel the store but cut back on everything else to make up cost. Hopefully it gets better
Update: have been back a couple times and still seem like no one cares around the place, have yet to get an order correctly made. Only reason we have went back is we like the quick food option but sure wish they would teach them how to read a screen and make the order correct. Luckily I caught the mess up today since my kid is allergic to tomatoes and beans, which both was removed on order and yet was on meal, smh
Update: ok so seriously this location really needs someone on all shifts that can manage the place. I understand that staff is a hard thing to keep but at least the ones working should know how to read a order screen and make sure the customer receives everything they ordered. The last several times we have eaten here, either half the order is wrong or like tonight we paid for items that wasn't even in our bag, was given wrong drinks that they had to remake and to start the whole process we sat in drive thru for almost and hour with one truck in front of us. Still keeping a positive outlook on them getting it...
Read moreVery very slow. 31 minutes and still waiting. 5 folks ahead with normal orders. Friendly with 2 making the orders and 1 taking them. Currently its1 pm. For service i rate the service a 1 but the staff is a 4. This is a take out order and I’ve counted 5 drive thru come and go. Update, I waited 2 hrs and 15 minutes for an order. At 1 hr and 45 mins waiting, I asked for a refund. It took 25 more minutes to get it along with a loud voice asking AM I GOING TO GET A REFUND OR NOT. Many folks commended me for my patience, Unfortunately my wife and I missed an eye appt and cost me $95 dollars each. Before We stopped our appt was in 2&1/2 hours and 40 miles away. after waiting almost 1/2 hour for the order or a refund I rated the staff as a 4 , but I meant all but the young lady manager. I watched awhile and she was on the line making and wrapping the items. She then gave it to a young man to bag. Anyway, beware of this store. Oh yea, she claimed she called me 3 times. I was within 4 feet of the counter the whole time. I watched what I found out, was my order given to the drive thru, unknown what vehicular it belonged to , then threw the order in the trash. Remember, over 2 + hours for 2 burritos...
Read moreall ordering inside the restaurant is through touch screen machines, no employees involved. even at the drive through line there is only an AI voice that constantly tries to offer you add on charges, you dont get to talk to a person. the food was absolutely terrible. tasted like it was made an hour ago and left out on a counter, there was half the amount of nacho sauce served with the nacho fries than i would usually receive at any other location and my quesadilla had no sauce (which is usually on the quesadilla anyways, AND i made sure to select extra sauce too when ordering). There was two people working behind the counter, and both of them couldnt have cared less about how terrible the service and the food served was despite more than one customer trying to get their attention to complain during the 5-10 minutes i sat to eat in the restaurant. do not go to this taco bell, just drive further to a better one instead of wasting your time...
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