Charlie’s Homemade Ice Cream & Burgers — Restaurant in Sylvania

Wanted to treat my daughter to an ice cream place we never tried — so decided Charlie’s since the pics looked promising. 1 person was ahead of us and got 1 simple cone. To me it looked as if she was speaking a diff language to the guy behind the counter since he seemed confused as to what to do next after she ordered? Anyways a few min later when he came back …I ordered 2 small PB sundaes and it took 15 min! Maybe more… Keep in mind just me and my daughter where there … sure maybe they had to go orders but ice cream shouldn’t take 15 min! And they forgot the PB on a PB sundae?!?! I didn’t complain because I wasn’t gonna wait another 15 or more min for a correct order.

My daughter was over it by the time our ice cream was ready and it just seemed very unorganized behind the counter. I also ran into a friend there while waiting since it took so long and as we were leaving she was still waiting for her to go ice cream order which was even more simple than my order. I don’t know if this was a fluke? But I won’t be returning … and this was a huge bummer since when my fam finds a place they love we return often. For $10 I expected an actual sundae not a couple scoops of ice cream with whip cream and nuts. Lesson learned to stick to Handels or Mayberry. Heck DQ would have...

Have been next door and loved their Italian food and service, but this place.... My husband and I ordered food to go yesterday because we happened to be in Sylvania and we love to give support to the smaller business owners. We were told it would be 25 minutes and did we want to pay with a credit card over the phone so we wouldn't have to go inside. We did that and included a tip and we're thanked for doing so. We arrived at the appropriate time and still waited 5 minutes and no one came out with our food. My husband then put a mask on and went inside. Two girls working inside and neither one acknowledged him. A third girl came out from the back and asked if he was being helped. He said he wanted to pick up his food and he had waited a half hour at this point. We had ordered 3 items and they forgot to make the other order of onion rings. Now my husband had to wait another 15 minutes before the rest of order was finished while our other food got cold. Total of 45 minutes. An apology would have been nice, but he heard none. She only said thanks for being so patient. The onion rings were good but there was hardly any meat on the Philly sandwich we shared. Suffice it to say but we will not be going back. Will stick with the Bedford Coney in our...

Great little place for freshly made burgers and homemade ice cream! Has a Mom and Pop feel inside. And the three young adults that were on duty today were all awesome! They were polite, they smiled easily, they did their jobs well, and kept a clean place. The burger was fresh and I would order it again. Now comes the ice cream: we ordered three different flavors. The killer chocolate was just that and by far my favorite because it was dense, decadent, and absolutely deliciously dark!! Next in line was the raspberry chocolate chunk. It was fine, okay. A bit fluffier than the killer chocolate, but nice as is. Now the salted caramel is another story. I've had salted caramel before and it's been lovely. Sadly, though, this one decided to incorporate pretzel bits. Add pretzel bits and ice cream just do not mix because it makes the pretzel soggy. ☹️ Not a good combination. But the burger and killer chocolate I would come back for in a...