Black Bison Pub — Restaurant in Syracuse

Was massively disappointed in this place, the food and the severally sub-par service as i was looking forward to trying this place out on my upcoming adventure. When i arrived, it seemed as though with the 3 waitstaff they had on hand, it was an inconvenience to eat supper at 7pm even though they werent even busy. Got a water with lemon. The lemon rind was hard, dried out, and very brown, but the center was slimy.. Gross!! Still, i stuck it out and ordered some food. The menu is pretty pricy for no side options as they are extra. I got a bacon jam burger that was not on the correct cornbread loaf that was advertised and covered in mayonnaise with bacon pieces in it. Not what i would call a " bacon jam" by any means. It was drenched in the "jam," though, with a small burger patty in the middle. It was not advertised as being mayo based, nor would anyone assume it would be, or I'd have ordered something else for sure. For $15 with no side in an of itself is ridiculous. My child got a "homeade mac and cheese" that was from a box in a small bowl for $13, which was also not what it was portrayed as it being. Unless you are a local, which i saw get treated very well. You will have bad service as they apparently hate outsiders. Horrendous experience, which is quite...

One of the best steaks I've had . . . The first time we came.

Second time (today) service was horrible at best with a half hour wait for a second beer and waitress was busy enough talking to regulars/going outside that our food came out cold. Also she forgot how potatoes were ordered (baked vs mashed) and openly talked about how she has trouble communicating with a Spanish speaking kitchen. For $20+ a steak food should be hot and beer never empty. After mentioning our frustration she simple says "I don't work here often enough" with no attempt to please a customer that spends $120+ for 3 people.

Long story short your waitress can make this place amazing or a waste of good money. Roll the dice if you want, we won't try again.

I'm dropping from 5 star to 3 to average out our 0 star...

Excellent dining experience! Wait Staff was outstanding, and very attentive. Food for our party was well prepared, and attractively plated. Salad Bar was included with entrees, and items were fresh, and well stocked. This business has a lower level meeting area available that includes a PowerPoint Screen, as well as a Stage that folds down from the Wall like a Murphy Bed. The upper level features a 3 Bedroom Suite, with a large Living Room space. There are Pool Tables in the meeting area, as well as the suite. Overall, this is a clean, attractively appointed set-up that can provide services easily tailored to fit your needs. My party came here for dinner, but will certainly consider this for future meetings...