I have never had an issue with this location until today. I placed an online order for pickup and my husband went to grab it. He got there at the designated time (it still took almost 20 minutes past that timeframe) when he finally got it both sandwich’s were a mess. I ordered mine with heavy oil and vinegar which they did not do and all the sauce on his was sprayed on the OUTSIDE of the sandwich. He asked them to simply add more oil and vinegar and was met with a RUDE attitude. The lady upfront said “ I could but I don’t feel like putting gloves on” and then went to the lady who made them who flat out refused to fix the sandwich. When he showed them the instructions that showed what I ordered the lady simply said “ I didn’t see the instructions until after I made the sandwich” which made her look pretty incompetent since she didn’t read the instructions for the sandwich she was making. Either way rude behavior and bad service. We are requesting a full refund since they couldn’t figure out...
Read moreWe ordered three Sub Black Guys on Phone On Bluetooth not Respond...White Girl Come & Take Order ...Start making Subway & Look Like She Don't like Our Color. Start Throwing Topping on my Subway...if She Don't like Work ! Should Both Stay Home. We Own Business & People Like you Work at Our Store...But not Ect Like Junk....so I Like to Tell no One Should Go This Place....They Run Down This Place Name...They need To Monitoring All Employees . They not Real Subway Artists...Look Like They need Bathroom Cleaning Job....That's All They Worth, so They Don't have to Talk or Corporate With Customers. My Transaction #9040637 It on 02/19/2024 Subway Store #31249 Pilot Store 417 625 Carrollton...
Read moreThe food was fine my sub was made how I liked it but there was a huge problem. The problem is not with the workers they are so kind and helpful but my problem is with the manager. there is NO way you should have one person working for the whole night. There was a long line and as I could hear dishes piling up.The worker looked stressed out and tired and that’s NOT ok.I asked how old the worker was and they were still a minor!!!! Having a minor work by them selves stressed out is over the limits.Like I said that is overly complicated and I feel so bad .Im not saying get it fixed but there SHOULD be a solution to that problem because what in your right mind where you...
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