Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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407 BBQ
4.6
(1.1K)
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Make sure when you're giving your order to these people that you double check and repeat your order to them because they have a tendency of messing up your order not to mention when you walk in there it should be somebody there to take your order soon as you walk in the door You shouldn't have to stand there in almost no two or three minutes to wait for somebody to come up to the register to take your order that's ridiculous see they have gotten so lazy at a lot of these fast food places they want you to use the kiosk in a lot of times the kiosk if you have a certain way you want your food to be prepared and made the kiosk doesn't allow you to option to do that so you have to have someone at the counter to take your order and let the people in the back making your food to let them know how to make your food and how to prepare your order because again the kiosk doesn't allow you the option to customize your order to your liking but these people when you try to get their attention they act like they're too busy or they don't have time to come to the counter to take your order So you definitely got to take him stay on top of these people cuz they have gotten lazy at a lot of these fast food places Make sure you check your food before you pull off and before you leave the establishment because they have a tendency in a bad habit of not putting everything that you ordered in the bag and then if you pull off and get halfway down the road then you realize when you reaching the bag trying to get your food you realize that you missing some stuff because they didn't do but they were supposed to do in regards to...
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When this location first opened it was really good, now it's REALLY bad. Quick rundown:
Order: $32
Food: All items fell below average for Taco Bell food. Chalupa shells should be soft and warm, mine were dry and stiff. A couple bites even had a crunch to them. They weren't good as a whole.
Wait Time: 20+ minute and it wasn't busy. There was a group of 3 in the lobby with us and that's it. I was very close to getting a refund as they were calling my name. At 10 minutes I would have accepted it, although that's still a long time.
Staff: Not friendly. I don't expect much from fast food workers anyway so this doesn't affect the score. You have to be incredibly rude for me to care at all and they weren't.
Atmosphere: The lobby music was good but someone in the kitchen must have been sampling their mixtape because it sucked. BAD. Made the experience feel trashy and the food taste worse.
Bathrooms: Ok at best. Floor was littered with T. P. and the toilet wasn't flushed but that's just people being nasty.
Soda: I'm excited to talk about this because I had to taste nearly every flavor because all of them were gross. Mind-blowing. They need to get their machines checked because it was soda water forward on each flavor, making all of them sour/tart.
Lobby: Above average. I like the patio setup.
I hope next time I come they get back to where they started. They were friendly, fast, and the food...
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When I make the decision to “Live Más” it is not made lightly. The feeling I get when things go well at Taco Bell are second to none. Today I had the unfortunate fate of placing a mobile order in your store. My choice to “Live Más” today was not met with the enthusiasm or effort I’ve come to expect from my goto place for feel good food.
The staff was busy - during lunch - they should be. My mobile order was placed while I was sitting in my van in the parking lot - if it takes a few minutes I completely understand - when multiple people come in and place orders in the store after I’ve ordered and begin to get their food before mine I become concerned.
Another patron mentioned she was told her mobile order was done 10 minutes before arriving - and it was not. I knew at this point my fate was sealed.
I waited for 26 minutes for my box of food - to have it come out missing an item. I went back and stated they had missed my steak chalupa supreme and the lady behind the desk goes - no I didn’t. The kid next to her quickly grabbed the convo and said what’d we forget.
He slapped that chalupa together as if his life depended on it and gave it to me in about 1 minute.
Where was this enthusiasm, from the beginning, that I’ve come to expect when choosing to “Live Más”
Food was great - always is - I’ll be back - but...
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