Starbucks — Restaurant in Thousand Oaks

Power went out, we were told we had to leave because of Starbucks' cold, sterile corporate policy. I called support to complain, they told me they won't do anything about it. Go to Raggamuffin instead, they will let you finish your drink in the shop even if the power goes out.

Edit: To the "owner's" robo response: you are supposed to call me. That was what I was told after spending 90 mins on chat and phone. Worse than this little outage, I learned that starbucks customer service is absolute garbage. Too many multinational corporate policies keeping you from doing the right thing. How hard is it to issue a $5 gift...

I used to live within walking distance of this location, but sadly I moved a bit further away, and although this location is out of my way I particularly come here still simply because of the exemplary service. The whole team is so sweet and they make a concerted effort to remember not only my drink, but my name. That is so important and personalized when it comes to service. Although the whole team rocks, my fav employees are Collin, Will and Chance. Those were the employees that really make you feel welcome. Thank...

I was there 8:50 this morning, grabbing two travelers for a meeting. I was told to wait 15 mins due to heavy backlogs. I said ok because my meeting started 9:30. They didn't work on my order until 30 mins later when I asked for it. It took another 25 mins to finally get my coffee. I was so late for my meeting after almost an hour waiting. To be fair, I was offered half of my money back. I don't need it, I want my time back. Very...