Red Owl Coffee Company — Restaurant in Tifton

I was really excited to try Red Owl’s mobile ordering through the app—it seemed like the perfect solution for a busy morning. I placed my order, got an email confirmation, and parked in one of the clearly marked mobile order pickup spots. The sign said to “mark I’m here” in the app… but there was no option to do that anywhere.

After waiting in my car for over 30 minutes, trying to call (with both the number online and the one on my receipt being disconnected), I finally gave up and went inside—in my mom drop-off clothes and no makeup, of course. And there it was: my coffee, just sitting on top of the espresso machine the whole time.

I asked the staff if they walk orders out to the cars in the mobile pickup spots, and they flat-out told me no. So why is that even an option in the app? Why are there signs in the parking lot designating mobile order spots if no one is actually checking or delivering to them?

I love Red Owl’s coffee, but this experience was really frustrating. The mobile order process needs serious attention—right now it just doesn’t work the way it’s advertised, and that defeats the whole point...

The atmosphere is nice and clean but that’s kinda the only upside. The menu is simple but boring and the food was mediocre at best. You could get the same sandwiches for less at the McDonald’s around the corner.

If you don’t want bacon, ham or sausage on your power bowl and just want egg as your protein there is an up charge of .75 for it, which is stupid.

Then they had no spinach for powerbowls and attempted to give us sandwiches without refunding us the difference in cost since power bowls cost more. They also still up charged for the eggs on the sandwiches despite not being able to fulfill our original order.

And to top it off, the burbon pecan latte tasted like it was nothing but steamed milk and was practically white. It had no flavor of coffee or really anything.

Just go to Espresso 41 down the road. It’s a local business and has better coffee without the corporate incompetence...

I ordered a tea and more items … my tea was very watery, they didn’t leave herbs in the water to steep. I also asked for honey to be put in my tea… it didn’t have a spoon to save its life . I asked a second time before completing the order to “put a generous amount of honey” . It’s completely disgusting.

I love all people and their likings …. but the loud metal scream rock music wasn’t pleasant; with that experience and tasting our food… we recalling couldn’t trust it anymore… the taste was something else. I’ve been here before and it was GREAT! These new year changes...