Wixey Bakery — Restaurant in Toledo

We used Wixey for our wedding cake and it was okay. I would have been more upset if our wedding cake had been more of a centerpiece of our reception. First, they were very difficult to get in touch with throughout the process. They do not respond to email at all. At all. I had to email in a picture of the designs we wanted on the cake. I also included a couple questions and literally got no response. Ended up calling like a week or two later and asking my questions and getting confirmation of receipt of the picture. Also, you can only call between like 7 and 11 am to get the person who deals with wedding cakes.

The cake looked great and tasted good, but was honestly not what we thought we had ordered. When you go for a cake tasting, they send you home with like a dozen different cupcakes and icings and fillings to try (we thought this was an awesome way to sample cake!). We decided we liked the chocolate with raspberry filling and that the outside would just be a plain vanilla buttercream. On wedding day, our actual cake was a bit different than the expectation. In the middle of the cake was the thinnest layer of raspberry and a much larger layer of vanilla buttercream. If you did not know the raspberry was there or did not actually look for it, you would not have known it was there. If you were lucky, you maybe saw a tiny bit of raspberry filling. Zero raspberry taste at all. It was honestly a basic chocolate cake with vanilla buttercream. This was decently disappointing because I had been looking forward to the cake. Other people we asked had no idea there was any raspberry in it at all. It made me kinda hate my wedding cake, despite it tasting good for a plain chocolate cake.

The delivery driver was very nice and paid extreme attention to detail with setting it on the cake table. He...

Had a themed GOT German chocolate birthday cake made. Called them 2 weeks in advance. Communicated by email and phone, sent pictures. Told them exactly what I wanted and received a cake that looked gaudy. It was a GOT themed cake & you couldn't even tell. The wolf was actually really good, but I explicitly asked for the writing to be in the GOT style writing. And I didn't ask for the swords to be on there. I sent two pictures of what I was kinda going for (one of the pics had the swords on it so I'm assuming that's why they added them?). But i communicated in my emails and conversations on the phone what was most important from the pics I had sent which was: the wording, the writing style and if a wolf could fit to please add that. Instead they slopped "winter is coming" in CURSIVE in the upper hand part of the cake. It looked like an after thought in the small space between the wolf and swords. They also wrote "happy name day" in cursive on the outside of cake where they totally had space so write it the correct style. And again in my email and pics the writing was not in cursive. As I'm writing this I feel some may think I'm being a little too critical. However, anyone who is a GOT fan would undoubtedly look at the cake and be like huh? And it would take time to register that it's GOT theme because it just looks odd-it looks like a kid's cake with a wolf and swords and some cursive happy birthday or something. I was hoping the taste made up for not recognizing the theme on the cake but it was not impressive. It was too sweet-way too much frosting. The kids liked it,so I left the rest of cake (half) for them to take home. My mom and aunts got their wedding cakes from wixley so, they were highly recommended. I just didn't get what I...

Worst experience buying a cake ever. We bought a sheet cake for graduation and we got something that I would have expected from a first time cake baker. There were several issues but the highlights of this experience are as follows. After being told multiple times on the phone how to spell the graduates name, they spelled it wrong. When confronted about it at pick up, the store said that they could scrape off the frosting and rewrite it but "the cake will look ruined" Part of the corner of the cake was missing. I would understand why a chunk of cake in the corner was missing if a novice had baked the cake but I expect something as simple as getting the cake successfully out of the pan to be executed well by a professional bakery We ordered marbled cake and there was no marbling. The "marble" was a thin line of chocolate at the top of the cake in about 10% of the surface area. The chocolate had in no way been incorporated into the cake batter and again is something that I would expect from a first time baker. We called to complain about this purchase and were told that we would be hearing from the owner shortly. It has been about a month since and no one has...