Domino's Pizza — Restaurant in Tontitown

Started my Order for delivery at 5:00 pm submitted order said it was preparing at 5:27 waited for an hour called the store this young lady answered the phone and was very rude when I asked about my order and said some people are waiting 3 hours or more then hung up on me when all I was doing was checking on my order so I called the store back and someone else answered and told me it would be another 20 or 30 minutes it was another hour or more then made excuses about being short handed well it was a Friday evening why didn’t the manager plan accordingly and it was raining there should have been more staff available I finally got my food at almost 8 o’clock it was cold didn’t even taste good!!! My other question is why do I have to use that store when there is one less distance away in Lowell I won’t be ordering from this store for a very long time seems nobody cares about quality of food or customer service but they want to be paid more interesting you should care about your job and take pride in everything you do no matter what it’s the customers the pay your paycheck and keep you in business period,,,,it wasn’t worth the price for the quality of service I received not worth...

I am normally never the type to write any review — much less a bad one!

My driver, “Caden”, initially delivered my food to apartment G instead of C. I called the store & explained the situation. I was very understanding of the mistake, as I have worked in fast food (mostly pizza as well), I understand mix ups happen. Upon calling the store, I was very polite to the man I spoke with and had no issues with it being delivered to the wrong apartment or that it was going to be late, possibly even cold. I had just gotten off work and was just happy to eat.

Unsure of when the pizza would arrive, I waited at my door and watched through my peep hole, waiting for someone to walk up with said delivery. I then watched “Caden” aggressively throw my soda to the ground and against my front door. If that wasn’t enough, the 20 oz bottle I had ordered rolled away as he was walking away — he then kicked it into my door with his foot, all while my next door neighbor is standing outside his door watching all of this happen.

This was extremely unprofessional and embarrassing to have been on the receiving end of. I hope this never happens to anyone else! If I could give a zero...

Domino's as a whole is easily the single greatest pizza delivery chain in the history of food service. This Domino's in particular has torn into my heart and turned all of its contents into marinara. I would like to tell you I order here less than 3 times a week, but that would be a lie. Only recommendation is that we change the name to "Dondanos" for Donda season. Great products and generally fast delivery with the exception of a few goofs. Classic pizza style - love this place. My pizza heros. I also love using the domino's tracker to let the staff know I'm thankful they are making my lunch at 10pm. Blessed to live just down 412 from the eighth wonder of the world, Dominos.

Update 3 years later: Dominos. You are scary. In the best way. How’d you get here that fast? What seed oils make this pizza as addictive as it is? Shoutout to Christopher, the best delivery driver...