Philly's Best Cheesesteak Shop — Restaurant in Torrance

Ok let me just start by saying the food is ok, my issue is someone needs to teach the cooks proper portioning & how to make a proper Philly. As chef myself I can tell you proper portioning brings all the flavor together. I went in today & order a chicken philly with bell beepers & onions. & all I tasted was the bell peppers & onions. Let me explain, when making a philly the onion & bell pepper should be thin to medium slice or dice. My sandwich had large chunks . You’re also supposed to incorporate everything evenly so that when you bite into it it doesn’t taste just like one specific ingredient. All my bell peppers & onions were at the bottom of the Philly which basically makes the hole Philly taste like bell peppers & onions. Not to mention when making a “chicken Philly” you should always use less bell peppers & onions cause they will over power the natural flavor of the chicken. Long story short the manager needs to properly train his cooks or find some that know how to properly make a Philly cause it the best point “Philly’s Best” taste like californias worst. To the manager or owner, if you see this review I’d be more than happy to come train your cooks on proper portioning & how to make a tasty Philly. You can tell by the photo I posted that this Philly is basically onions & bell & considering the price I paid for this Philly, I basically got ripped off. Probably shouldn’t...

Phillys best got my order wrong. I noticed once I got home that my wife and I had ordered tuna and they gave us cheesesteak. I called and the girl wanted to argue about her not seeing a ticket for cheesesteak. She really didn’t understand that the mistake happened when I said tuna not a mistake on the ticket in price. I tried explaining to her and over and over again and she just kept repeating herself like a broken record. I then asked her if she can make tuna sandwiches so when I come down they will be ready and she told me she couldn’t do that until she saw my receipt. Once I got down there they couldn’t even find the ticket order that she wrote me up for for the order. Now there was a line in the store and I’m trying to explain myself over and over again until I finally said,” just give me my money back.” It was a 45 min ordeal that I won’t have to experience again because I won’t be going back. Telephone order to L and L and picked up my food in two minutes after leaving Philly’s Best. L and L is obviously the place to eat not Phillies best. Then I let them know that they didn’t even apologize for the mistake for the inconvenience of me driving down there driving home driving back I’m driving back home again. Pain in the butt going...

It was hubby’s idea to check out Philly’s Best. I’m not a Philly cheese steak fan, so I wasn’t excited about it. There was no greeting when we entered, and there were these handmade written signs throughout the place. “Uber pick up,” “Do not throw away trays,” etc.. they just took away from the professionalism of the restaurant.

Hubby went ahead and ordered his Philly, and I went with a burger and fries since I’m not a fan of Philly. It was actually not bad. Good tasting burger and fries. Hubby seemed to have enjoyed his sandwich as well.

What really grossed me out tho was the soda fountain. While getting a soda, I noticed how gross and disgusting it was. Not only just the drain but even the top of the fountain. It immediately was a turnoff, and I decided not to even get a soda. They need to do a better job at cleaning. Three people were working that day, two girls and a guy who looked like he was either the manager or owner. One could’ve walked around to clean the fountain and even the tables. Cleanliness is crucial for me, and for that, we will not be coming back. It makes me question their cleanliness for the rest of...