Placed my order at 11:00 PM online with a delivery time of 32-42 mins. I checked the online tracker, and it said my order will be "ready" at 12:45 AM. Around 11:45 PM, I called and asked what was going on. Sounded like a bunch of kids messing around in the background, and I ended up speaking to multiple people as they clearly had no idea what to say to me on the phone. They tried to give me some BS story that they attempted to call (0 missed calls on my end) to confirm the last 4 of my credit card, but didn't get through so they put a "time order" in for 12:45 AM. However, they already charged my card...Makes absolutely no sense. They didn't reach me so they'll just put my order in anyway for later on? Talk about being shot. I've order multiple times online in the past and have never had anyone need to call to confirm my card. This place is lost in...
Read moreI have never dealt with such an incompetent group. No issue with the food or the IOS app. I ordered a pie without cheese and this was so confusing to the staff that they cancelled the order. I called to see what happened, explained the situation and said please send it out. They said OK. They cancelled again. This happened several times. Apparently you are not allowed to order a pizza without cheese or it throws off all of the third graders working there. When I spoke to the woman for the 3rd time I said please send the pie and do not attempt to call me again just send it and consider this call my confirmation. She said she couldn’t do that and was just trying to get me the pizza I deserve. I am embarrassed that this...
Read moreThe experience here on multiple occasions has been the worst you have someone claiming to be be the general Mager one time he gave Javier the next time he said Jerry I asked for the general manger or copperate number and he lies on top of that you have people barely speaking English and can understand what I said and trying to to put toppings on my pizza I never asked for I have food allergies do you know how dangerous that is then as I am speaking to him he talking to me sarcasm and rude before I got to the location he hung up the phone then he raised his voice so I raised mine then he decided to yell and tell me to get out he got so angry he tossed a pizza tray in my direction then called the...
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