Customer service is garbage. I had been ordering from them the same order for the past 2 weeks. lunch special and ckn wings order with $1.00 worth of pork in lunch special Ttl came to $14 something last week and then 15 something, now today it is over 16, I know because I always have to scrounge up change to get the tip. I spoke to driver about it and he said if you don't have enough I will take soda back, so I asked him doesn't it come free with meal, he responded IDK. So I assumed they charged me for soda; which comes with lunch special. srry to say his tip suffered. I called them up about it and the woman that answered was so defensive and had a nasty attitude. I can get real ugly also, but all I did was inquire "it seems as though your price changes over the past 2 weeks." She began yelling what is your problem, what are you talking about; speaking 80 miles per minute, couldn't get a word in! Even asked her why are you being so nasty about this, It seemed as though she was customer with the way she was speaking to me. I could not believe how nasty she was. Being in the business of customer service I'm shocked how she was speaking to me, She was talking to me like I just cut her off on the hwy. I have never been talked to like that by a business. I never asked her for anything, I just called to get the pricing to add up for myself. apparently they charge a delivery charge of $1.75 (didn't know that; maybe this is why it changed?). But if she didn't get so defensive and nasty I would have thought maybe they didn't charge me for delivery fee last time and went about my business. Very disappointed in her behavior and going to let everyone know about her disgusting customer service etiquette. If there is one thing I care about it is customer service, especially when money is coming out of mine and going...
Read moreReally good Chinese food place in Wyandanch I highly recommend it lo mein is killer the egg rolls are crunchy the people are nice because of covid they're only serving food through plastic window which is understandable and they're cool like it's totally a good place to go grab some food if you're just passing through them Wyandanch avenue for me it's right around the corner from my shop so it's a great little spot to go grab some food I suggest that you tell him to use a little less oil if you can sometimes your food is a little oily but not in a bad way just that's how I prefer my...
Read moreI'm originally from NYC the 5 boroughs. Moving to the suburbs I thought i was going to miss that city Chinese cuisine. They taste just like the city. That is the ONLY Chinese restaurant I eat at besides the city. They are family they know my order even when I call. They get to know u and your family what your like and dislikes are. They are very nice people. The food...
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