We had a reservation and arrived a little bit early and they were kind enough to seat us in the back. However a group of people had come in and sat in the small room with us and they were so loud and boisterous that we couldn't even hear the waitress when it was time to take our order. They kindly moved us outside which was greatly appreciated because this made ordering and communicating easier.
I ordered a drink that got to me made incorrectly. I chalked it up to the fact that the waitress just couldn't hear what I was saying inside. No big deal. But there were dead bugs in my drink - I guess some fruit flies had gotten into the watermelon puree because it wasn't stored properly. Gross.
At this point I didn't want to place an order for a new drink I didn't even want to tell the waitress I just wanted to get some food and get out of there. I asked the waitress where the shellfish were sourced but she never gave me an answer. We figured whatever, and ordered the seafood tower. It came with way too much ice and melted very quickly. If I wanted dig my clams out of water I would have just gone clamming myself...
The tower is advertised as "Oysters, Clams, Whole Lobster, Shrimp, Lump Blue Claw Crab Meat". So naturally when our lobsters were stuffed with crab salad, it was a little confusing. There was no lump blue claw crab meat, and the meat they used to make the salad tasted like it was canned. The seafood didn't sit right with me because it just didn't seem fresh.
We ordered the duck wings as well but they were dried out. It wasn't even a full leg, there was a lot of meat that was just missing off of it. Looking at it I actually mistook it for a rib because it was so thin and skinny. The sauce was okay but nothing to write home about.
The calamari were overcooked and the oil that they use needs to be changed because it had a terrible taste.
I've heard people refer to Tres Palms as the place for "blue collar waterfront dining". I will admit the crowd was very boisterous and people from at least two different tables were playing loud music from their phone. It was kind of annoying.
And even though our server tried, service was subpar.
I don't know if I would ever come back here. Everyone's always talking about the view by the water but to be honest with you it smelled really bad and there was a dead fish and old food floating around in the masses of seaweed.
If you're looking for mediocre food, terrible cocktails, and a southern pub experience put into a beachy waterfront environment than this...
Read moreafter meeting with owner/manager Dan 3 times before my 23 adult 4 kid party on a Sunday, I thought we were all set. I was told Sunday's were busy but they would accommodate us. When we arrived 20 minutes before our 3:00pm party there was still 1 table sitting where we are suppose to have the party (not busy by any means) so they waited for that 1 table to leave before setting up all the other tables. At 5 minutes until the party the tables were still not set up! Myself, my husband, my sister and mother had to basically help them set up our own tables to get everyone seated by 3:00. Only part of the table was given water after asking for it repeatedly. They brought out 1 carafe for 27 people. Everyone did not get a drink until 45 minutes of sitting (pay $15 per person for beverages). I paid $8 for 27 people to eat calamari and guacamole/salsa. There was 1 tiny bowl of each for 12 people at a table. I was beyond livid. I had to keep asking for more because after an hour of sitting my husband and myself never saw one appetizer in front of us until we asked 2 times for it. The server was completely apologetic and very sweet. If you ever go ask for "Michael" because he was the only reason I didn't lose my mind at my daughters christening party. The food came out, some was good, some was inedible and the worst part after about 2 hours (of a 3 hr party) of sitting down the kids food finally came out LAST after all the adults food was served. I've never experienced that at a restaurant. To make things completely horrid when we met with manager/owner Dan he NEVER apologized and said "you eventually got appetizers right?" Then told me he didn't believe me about how long things took especially the drinks. Also, they don't serve water for large parties. (Although the half set up tables all had water glasses) WHAT RESTAURANT DOESNT SERVE water until the guests have to ask repeatedly????? He completely dismissed me and was incredibly pompous. We tipped the server extra and given the owners attitude and complete lack of respect after dropping a lot of money on a Sunday party there. He just lost 25 people who will never return and I hope more...
Read moreWe visited Tres Palms for dinner on Friday 2/23/18. When we entered we noticed that there were only 2 tables seated in the dining room. I remember thinking to myself, it must be one of three reasons: it's more of a summer place, it's early or it's not good. Based on this review and the amount of stars given, you'll soon see the reason. There were 2 waitresses working that night. One had the 2 tables that were eating when we got there. The other waitress, who was our waitress, only had us to wait on. I don't know if she was new or clueless, but she sucked! She spent most of the time hiding in the kitchen, and when she did come to the table, she would ask if we were done with our food while we were still eating. Terrible service was only half the problem. The food was even worse than the service. We started with a dozen oysters. They were less than fresh and whoever shucked them clearly had no clue what they were doing because all the liquor was poured out and they were full of shards of shell, plus they seemed warm. As an oyster lover, this may have been the worst oyster experience I've encountered. Than we had the lobster nachos, or should I say lobster-less nachos. The 2 or 3 bits of lobster on top of half burnt nachos was pathetic. Lastly, we shared the pan seared salmon entree. It's time to start looking for a new chef because the inexperienced cook in the kitchen has to go! The pan seared salmon was over seared and actually burnt on top. And it was swimming in a disgusting looking purple soup. I've been to restaurants where the service was bad and the food was good and vice versa, but the service and the food were...
Read more