How are there so many good reviews on here???? Whats going on???? Yeah yeah the owners are nice but did these same people finesse your taste buds so well to leave a good review? The pizza is just so ugh. First off... Its not cooked how it supposed to be... I should pick up my slice like a REAL new yorker (because lets face it we are in ny) and not have it slap my wrist sadly. It is so under done its ridiculous. Sogggyyy. The cheese and sauce doesn't even taste that good either. They heat up their already cooked pinwheels in the microwave!! Not the dang oven. Like what? Garlic knots are sad. Balls of hard dough with loads of uncooked garlic swimming in oil. Im seriously not even being rude it is what it is people. Their pasta dishes.... Suck. Like c'mon people why are you blowing this place up? People from queens coming here... No way. I eats and if you wanna pick up a cheap pie for your family on a busy night... Well there you go. That's why I gave it 3 starts because im guilty of giving my family mediocre pizza in a blue moon. But IF your trying to have some great NEW YORK pizza. Not the...
Read moreAbsolutely deplorable! We had ordered a large cheese pizza, a half dozen garlic knots, a stromboli and a baked ziti on 10/19 with extra ricotta and mozzarella which we were charged extra for enclosed is a photo of the melted top of the ziti container that had melted shards of plastic into our dinner which cut the inside of my mouth. We called to tell them what happened and spoke to Erica and she apologized profusely and assured us that our next dinner there would be free and we could order any dinner we wanted. Tonight we called to place an order for dinner and told the owner exactly what happened the last time we ordered and he was incredibly rude and told us that we could only order another ziti. I am appalled by his blatant disrespectful attitude and lack of empathy. He actually raised his voice to my mother and I will be sure to tell EVERYONE I know not to waste their money at Fratellis! The owner has no business working in customer service, he should be ashamed of himself. I wish I could give zero stars, do not...
Read moreOne of my personal top 5 pizza's in the state. I found out their secret is due to all ingredients being made fresh on premises. For example, almost 98% of all New York pizza spots order from one of three pizza food distributors that supply them with boxes, menu's, cheeses (graded by quality), toppings and canned sauces. The better pizza spots stick with basic essentials and order their bulk meats from local butcher shops where the best of the best actually make their own sauces and cheese on premises. Although I have yet to find one who churns their own mozzarella cheese, this place comes the closest in homemade ingredients such as hand stirred sauces and meatballs...
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