Big Tree Soft Serve Ice Cream — Restaurant in Town of Busti

I knew there was something fishy about this buisness.. They get overwhelmed with customers and forget to sanitize their stations and have a hard time keeping food items off the floor, yuck!! BEWARE!

Health Code Violations Reported At 11 Chautauqua County Restaurants These 11 restaurants and food service providers in Chautauqua County had health code violations during their inspections. BIG TREE SOFT SERVE 4403 FAIRMOUNT AVENUE, LAKEWOOD Inspection Date: 06/29/2023 Item 5C- Critical Violation [RED] Potentially hazardous foods are not stored under refrigeration except during necessary preparation or approved precooling procedures (room temperature storage).; Item 8A- Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked); Item 8B- In use food dispensing utensils improperly stored; Item 8E- Accurate thermometers not available or used to evaluate refrigerated or heated storage temperatures; Item 11B- Wiping cloths dirty, not stored properly in sanitizing solutions; Item 11C- Food contact surfaces not washed, rinsed and sanitized after each use and following any time of operations when contamination may...

LOVE this local ice cream shack!! Its a highly rated, locally award winning, locally owned small business that has a constant stream of walk up & drive thru customers. Customer service is always friendly & inviting, plenty of outdoor seating, a huge selection of ice cream flavors as well as different varieties of ways to get it...ei: sundaes, cones, flurries, ice cream nachos...the list goes on! And dont forget the ice cream cakes for special occasions..They dont accept any type of payment other than cash but have provided an ATM at the location just incase you dont have any on you. It is also very aesthetically pleasing to the eye, and always kept clean & nice...and couldnt be easier to locate as it's right on the main drag on a...

Aside from being the only place in town that serves blizzard type ice cream... The girls that work there all have horrible attitudes. My family and I usually drive all the way to Warren to go to Dairy Queen because of the bad service. There is always ice cream smeared on the side of the cup. Only went back to see if it was bad timing of the day but it seems the service is always this disappointing. My family and I will not be returning.. We would rather make a 30 minute trip for better attitudes...