Dunkin' — Restaurant in Town of Colonie

It's 5 am on 10/16/2022 and the not so Young Man working was sitting on his phone and cackling my son wanted something to eat and the man working proceeded to tell me that all of the bagels and the croissants that are sitting on the shelf right in front of us are thawing and he doesn't want to mess that up. Then proceeded to tell several other people he couldn't make certain things obviously seems like he only wanted to hand people stuff and take their money. I'm sorry I'm not one to leave reviews but I worked at Duncan when I was 16 as one should and now I run my own business in my late 20s I'm always one to give credit words due I know that it's pretty early but the line this morning for TSA was the longest I had ever seen it and he easily just while I was standing there costed the company hundreds of dollars completely negating him being there. Sorry bro you're grown man working at a donut shop and still playing...

This is not the matter of service this is the matter of taste every single day have different taste of coffee mostly I order medium hot coffee 4 sugar and 3 cream but the taste different every day I think the honor have to take action and retrain the employees. Or next time I will try to complain to airport...

Order and get from any other duncan. Even a kindergartner named duncan can do a better job. I work at the airport and end up eating here more often than i would like and everytime something goes wrong. How do you forget the cheese on a bacon egg and cheese. The cheese melt, should be, i dont...