They need to ensure their drivers know the area. I live a street or two from this shop, ordered delivery as we have a newborn and pickup isn't viable because of this. We order food their driver (with a blue ford) didn't type in the full address and relied on Googles default, so he got sent to guilderland over 15 min from my address and well outside this shops delivery zone. Which would take him another 15 min to bring my food from there to the correct address,which it would had been cold by the time he got here.
Their drivers need to know the area there is an ontario street in nearly every town I'm the capital district as an example why typing the full address is vital. This driver needs a new job or someone to properly train them as they are apparently unable to type a full address or locate one about a street or two down from their work location.
We order from here regularly too. Sorry but when your driver drives nearly 20 min outside the delivery zone to a different town they need training or a new job.
Because of this we didn't get our food nearly 2 hrs after we ordered.
Edit* I did call when I learned the driver went to guilderland instead ans they made me food and sent a more experienced driver to deliver the order. Food was late but hot. Which is why I gave food such a high rating as...
Read moreSeemed clean and that was about it. Stopped by after a tour of UA on a HOT day. Some how 2 slices of pizza, a sub, and 2 drinks was almost $20!!!!! Ok that's fine as long as it tastes good....well nope. Pizza was dry as a bone. Chicken on the pizza was so dry it was flaking. Plain cheese pizza was dry too. Sub was mediocre at best. TONS of shredded lettuce. Pretty much the whole sandwhich was lettuce. 90% of the meat was on 1/2 the sandwich.
Part that pissed me off the most was when a "local" came in and got a deal on the same slices I got!!! Such BS!!
Also had a conservative "news" channel on which I thought was inappropriate but whatever. It made us feel uncomfortable and we discarded the rest of the food bc it was...
Read moreI have tried a lot of sweet willies menu and it's all been excellent fish frys are awesome, subs very good, pizza awesome service awesome, I just tried there veal parmigiana dinner outstanding I rate it right up there with D'Raymons even better plenty of food half the price the owners always seem to be there they are a very nice couple awesome family spot this place is a hidden gem on sand creek rd I'm so glad I tried this place I highly recommend it and get this they also serve soft ice cream I will be back again and again and again can't wait to try the eggplant parmigiana service is outstanding. Oh yeah the place is clean...
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