Carvel — Restaurant in Town of Cortlandt

Doesn't get more brain-dead than this experience at Carvel in Cortlandt

My wife and I each ordered a Sunday. She didn't want any topping. So I asked that her topping be put on my Sunday. The server refused following some stupid rule. And then he discarded the extra topping she didn't want rather than serve it to me.

Not believing what I was experiencing, I asked to speak with the manager. So I then asked the manager to accommodate my request. She refused too. "We don't do that." Really.

P_ss off a customer over a topping.

Even Motor Vehicle agencies treat the customer better. Remember this story next time you consider trusting these people with your next ice cream order.

So our regular visits will be somewhere else. The best vote is to vote with...

True form of discrimination. I went to Carvel today. As I walked in, a customer was being handed a shake and being asked to pay. He also asked where the closet gas station was. No one was answering him. So I told him where to go. I then asked for a medium vanilla cone with cookie crunch and then was about to ask for a shake. Before I was able to utter another word he rang me up and told me to pay first. Interesting he did not ask the person in front of me. Well maybe since I am Spanish and the other person was not. I just got the cone and said nothing to this man. But stay away from a place that makes you pay first based on what...

What can I say about a childhood favorite except its always tasty and brings back memories of piling into the car to go get a weekend treat! I tried the orange/vanilla Creamsicle in a small dish and we also ordered a large vanilla cone. Service was good , just a small language barrier issue until someone else stepped in to help. Place is brightly lit and clean. My suggestion is just bring extra cash! Carvel is now a treat only a few...