I pass this restaurant all the time. On this day a friend invited me to Jazzercise so afterwards I stopped in after Jazzercise to see if I could grab a bite for dinner. I was very pleasantly surprised; while it was a very big location it was cozy, clean and light. The food looked fresh and appealing. When I asked the young lady how much for dinner she stated $11.00. I said in that case I will take 2 I will have one for tomorrow. There were about 6 or 7 meat choices. I selected baked chicken for one and stewed chicken for my other. I also selected to put yellow rice and pinto beans for one, and yellow rice and black beans for the other. I was so excited to get home and shower šæ from working out and be able to enjoy one of my meals that I left my cell phone. I got home, showered and was about ready to dig in when I realized it's quiet I haven't heard any pings for messages from my phone. I was looking all around the house, upstairs downstairs, and went back out to the car. NOTHING!!! It now hits me I must have left it at the restaurant. I throw on something more decent to go out of the house. I get to the restaurant after almost two hours. I walk in and the young lady immediately says you left your phone. Let me tell you she made my night!!! I could have kissed her. People don't always do the right thing! By the time I get back home my friend calls and she says I was calling to see if you had your phone as someone from the restaurant went over to the Jazzercise studio before the instructor left and told her someone left their phone in the restaurant. The instructor started to call around trying to find out who left the phone. I informed her it was me but I'd already gone back to pick it up. While the food was very good at the restaurant I feel the honesty and respect of the workers are incredible and that will definitely have me patronizing this restaurant every chance...
Ā Ā Ā Read moreBefore I get to the reason for my 4 star review....I love this place! Iāve been coming here with my family for a long time. The food/service is absolutely amazing. In particular, the pernil mofongo is out of this world and my all-time favorite dish. Their smoothies are amazing too. My husband and I come here often. We live in Niskayuna but the drive is worth it.
HOWEVER, I cannot give the restaurant a 5 star review, as much as I really want to. Today, as we were dining in, a man came in without a mask on. With the exception of this man, all patrons were wearing a mask except while seated and eating. The tables were adequately spaced out. There was a sign on the door that said a mask was required to enter. I felt safe dining inside - until this guy walked in. When the man came in, other people inside were visibly uncomfortable. One of the patrons actually left and waited outside until after the man left. This man was clearly a regular. I heard him say that he would āget the usualā. He was not asked to put a mask on. No one said anything to him. I am concerned about and disappointed by the way the restaurant handled the situation. I was seated with my husband who has pre-existing conditions, as well as my 10 month old baby girl. Sadly, I will not be returning to the restaurant until Covid-19 is no longer a threat. Itās unfortunate that the restaurant doesnāt enforce its clear policies. We will miss the amazing food until we can...
Ā Ā Ā Read moreI was super excited to go to an Ecuadorian restaurant, it reminded me of home, the food smell delicious and taste good, the place was clean and nice, but I feel they brought one of the worse customs from Ecuador idk if it was because my husband is an American, but when they served us our food the portions were a ripoff, half scoop of beans same with the rice and I can barely talk about the protein, when my husband saw it (I look at him and feel embarrassed, because this is my people) so I ask for a portion extra of protein that of course we were charge extra. So , Iām not making this review to make them look bad but to make them realice that Ecuador Can do better, serve a full portion to all people and make them fell happy that they came and paid the money that they paid. Americans love Spanish food and they will go but if you donāt give them the right amount they...
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