La Roma Pizza & Tacos — Restaurant in Town of Esopus

I’m not a review writing kind of guy but something happened this evening that made me realize that this review was long overdue.

I have been a patron of La Roma’s since they opened many years ago. From a cold beer at the bar after work to first dates and family gatherings La Roma’s has always been a relaxed atmosphere, delicious food favorite for myself and my local family and friends.

I was a single Dad for several years and La Roma’s was our go to spot for me and my son, usually weekly if not more during that time. It’s been awhile since then but tonight when I called in a take out order I recognized that the person taking my order was the owner of La Roma’s. I did not give my name only my address and he immediately knew who I was and asked how and where I’d been. I explained that I had recently married and that my single Dad days were over, but that I sincerely appreciated his keeping myself and my son alive for all those years lol.

With my order tonight he sent me a bottle of wine to congratulate me. That really meant alot to me!!! So much more than the value of the wine!

La Roma’s is the definition of a family owned and operated, built from the ground up, local businesses. It’s clear the moment that you walk in the door and your greeted with a warm smile from the owner, his family and staff each and every time. Its clear in the food quality, customer service and the atmosphere.

Thank you for the wine my friend!! Cheers to many more years of doing business with my favorite local...

Sadly this is one of my favorite restaurants in this area. But I must say with every single order there is error. I do not know if it's an issue of English second language but that would be my guess tonight I had a woman who made a plane cheeseburger medium rare with bacon lettuce tomato and onion and condiments sadly when I stated it is supposed to be plain she became upset with me when I asked for the owner she became more upset with me when I stated I wanted it done correctly and I wanted the charge voided she stated I said I wanted to leave I said no I just want the charge corrected to the right price after waiting 30 minutes for the order to be ready in the first place I waited another 20 for it to come for them to try to charge me the same price again and then to get home and find no bacon but still lettuce tomato and onion. Again I state that sadly I like their food, but when 10 out of 10 orders have been incorrect and they now get an attitude with me for their error it is just too much only go here if you have time to bring a Spanish-English translation dictionary or have the...

Jacked up prices, missing ingredients

2nd unhappy surprise ordering take out. First time, time they charged $65 for TWO (2) pizzas with partial toppings (hot honey grandmas, which tasted good, and half cheese, half meat lovers). But who can afford 2 pizzas for $65? They didn’t need to jack up the price by inputting each topping separately, as if it was a custom order, but they did. Crazy.

Tonight I decided to give them another try. Ordered the Hot Honey Grandmas pizza - it had NO Tomato SAUCE. What? Dry. Flavorless. From the description I never would have suspected this was a dry white pizza. Why don't they warn people about missing this essential ingredient?

Suggestion: fix the food descriptions and train the nice lady who takes orders to better inform people when ordering, so she asks the right questions to avoid...