Starbucks Coffee Company — Restaurant in Town of Greece

Went through the drive thru, never got my card back, realized it when I exited, turned back around to go back through the drive thru, waited in line again, card couldn’t be found, they either gave it to another customer or misplaced it. Tried talking to a manager at night, she was helpful, told me she’d call the store manager and they would look at the video to see in the morning. Called back in the morning, talked to a manager who laughed and basically told me the only way they were able to look at the video was if there was a police report which was crazy. Cancelled the card, horrible customer service, won’t ever go back and horrible customer service. Lose my card and...

This is a new location that has been open for 2 months now I'm not sure who is managing this place but you guys can't seem to get your order Rhythm together you guys are always out of food and always out of drinks I mean your Starbucks how do you not have any food or drinks. This is a poorly managed place people are excited you guys are open this place is such a disappointment every time I pull up to the window you guys are slow nobody seems to know how to make the drinks right. I asked for lemonade and they wanted to know if I would rather have apple juice since they were out what in the world who's...

I ordered for the very first time, and I even asked for a description of the drink. A Vente caramel Brulé latte. There was absolutely nothing on it. It's a regular latte no caramel at all no Brulé at all and no whipped topping at all and I used my points for it Very very disappointed and it was the first time I had been to this particular Starbucks. Hopefully they make it right when I let them know about it. I will be going out again tomorrow I tried to call, but the number keeps saying it was dialed incorrectly, although it is the number...