I ordered 2 full salads for me and my wife and a cheeseburger and fries for my son and extra salad dressing. We get home and there is no salad dressing and we got 2 side salads instead of full salads.Call back talk to a manager about having no salad dressing and getting 2 side salads. The manager proceeded to say we ordered side salads with grilled chicken even though he was not the one that took our order.I told him we never ordered side salads and even if I did why was the bill so much if we got side salads. Then he tells me a side salad with chicken is $9 that comes in a very small to go container. So then I explain to the manager a full salad is around $11 so why would I order a small for that price. And also explained to him again that we did not get any dressing for the salads that we paid extra for. His solution was for me to come all the way back to the establishment and pay the difference for a full salad and he would give us another side salad. I then told the manager 2 side salads dont even equal a full salad i also explained to him we order from there at least 1 time a week and on many occasions the order is wrong. Still the manager wants to do nothing but charge me more money. I will never order anything from that place again they need to hire people that can take orders correctly and a manager that knows how to deal with the public. From now on I will just order from my buddies place TAVERN 19 food order is always correct and never have a...
Read moreNot enough words to express how wonderful the staff and manager of Kronys was with helping and fulfilling our order for our small wedding ceremony. As we were not from the area, we only heard great things about Kronys food. We had a very simple wedding ceremony at a local barn in replace of our 100+ wedding which was altered by COVID. We had ordered a variety of pizzas and wings and let me tell you it was all delicious! I was in communication with a staff member named Gundi whom was lovely, so sweet, and willing to help. I also spoke with the manager, Bill, who was able to help us fulfill our needs on our special day. He was so pleasant and understanding. We couldn’t have asked for a better place to “cater” our wedding. The food was fabulous and the customer service and genuine sincerity from all staff was above par. Thank you Kronys for being apart of our special day! We look forward to traveling out your way for future anniversaries to reminisce over your pizza and...
Read moreMy daughter and I recently enjoyed a pizza day at Krony’s Pizza in Hamlin, and it was absolutely fantastic! The clean and fun environment made it such a pleasant place to relax and enjoy a meal together.
I have to say, my last visit wasn’t too pleasant, but they’ve improved a lot since then. The customer service is definitely better, with friendly and attentive staff, and the food has also stepped up to a whole new level.
The pickle pizza was a highlight—wonderfully unique, perfectly cooked, and absolutely delicious. We also ordered the Greek salad, which is consistently fresh and bursting with flavor. Honestly, it’s better than any salad I’ve had at other restaurants. They truly have a way of making it stand out!
To top it off, they even have wine available, which adds a nice touch to the dining experience. Krony’s has really turned things around, and it’s now a local gem. I highly recommend it for a casual yet exceptional meal. We’ll...
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