Bubble Hut — Restaurant in Town of Hempstead

I've been ordering from Bubble Hut for over 5 years. It used to be my go-to place for bubble tea and sushi but times change. I used to live closer to their original location and would order in person but after moving, I began ordering online via UberEats and thought it's about time to give a full review after the last few deliveries I received.

The price. First of all, I do primarily purchase on UberEats which can add anywhere from $5 - $10+ once you add the tax, tip, and "service fee" but that's my choice to order on UberEats. Now without those fees, you can expect to spend anywhere from $16 - $20+ and I imagine it's slightly less in person at the place itself. That's for TWO items, a drink and either sushi or ramen/udon. I get it, we live in unprecedented times and inflation is crazy but damn. You could (and I do) go to McDonald's or QuickChek or any other place for half the price and double the quantity of items and the quality is on par or better than Bubble Hut. If you want a fairer comparison, Black Pearl Bubble Tea in the Bayshore mall has about the same prices for their drinks but double the quality.

The tea. The quality of the tea used to be amazing but I'd say within the last year or so, you can notice a downgrade in quality. Whether it's the fact that the tapioca is under or over cooked or the drink has ice or no ice, the consistency is gone. I've gone to other shops on LI, newer ones, even chains, and the tea is just better - no competition. This is super upsetting because the tea was the primary reason I'd order or go here. It's still drinkable but the loss of quality is noticeable and it's a far cry from what used to be.

The food. I'd previously order sushi, primarily California rolls or Philadelphia rolls, pretty easy to make, affordable, and quick. Whatever your preference may be, you'll never get what you want because as mentioned above, any consistency is absent. The rolls used to be wrapped tight, neat, and were on the small side but delicious. Now, any of the rolls I order are more expensive, sloppier, lower quality ingredients, and uneven with ratios of ingredients - the worst of this being the amount of rice they use. If you want to charge more for sushi and give the illusion of a larger roll, just continually fill it up with rice until it passes, that seems to be the motto. Pros to the people that enjoy more rice but I'm not looking to eat two servings worth of rice on some fish and filler. I recently tried to order food other than sushi, thinking perhaps it would be better or at least different. Well, different definitely describes it. I ordered the vegetable udon and I will say it was packaged well and arrived just fine, I do think for delivery drivers' (or people getting takeout) sake though that they should wrap it in plastic in case of a spill. This meal was bland, possibly worse than bland, slightly unsettling. I had to stop eating because the smell was just so off, I really wasn't sure I could continue eating it. Maybe I psyched myself out but I could not get past the smell. Even if they added more flavor to it, that would've helped a ton. The noodles were fine but the soup was so flavorless and I know it's vegetable but that doesn't mean remove all flavor profiles.

Overall, the quality and consistency of Bubble Hut has plummeted and I don't know if a return is possible at this point. I know a lot of businesses were hurt and impacted and are still being impacted by COVID but I just don't see anything improving for this place sadly. Better off finding a different place. I shan't be ordering from Bubble Hut...

Used to be my local sushi spot for my kids and I. Changed the inside and it looks comfortable but they lady literally told me she didn't want my kids to gets their messy fingers on the cushions and made us move tables. But not 5 mins later another person came in with her kid and pizza and she didn't say anything to her. Also their massago is different than it used to be, the rice is dry and there was a bitter taste. This was the 2nd time we ordered recently and both times were bad. So this wont be our local sushi spot anymore.

As a followup to my previous post: every time i come by (bc i live close to this shopping center not because I'd ever eat there again) they have kids eating on the same tables and chairs. Those kids are a different skin color than me and my kids so now I'm 10000% convinced it's because the lady behind the counter is racist. I cannot be convinced otherwise. Also, why buy white chairs and tables if you're so concerned to keep them clean in a food establishment.. we were put to sit on a dirty table in the front corner near the door so every time someone was coming in and out I would have to move. This is why I'm so sure she's just racist and I'll personally never have me or my family go there again. The place might be good looking but the atmosphere is disgusting and I can't stop thinking about how dirty the feeling of the place was. Good luck to the owners and to anyone who eats there. Hope you get better treatment and...

Over the phone I ordered Fried Tempura Chicken Ramen Noodle Soup with spicy miso broth. So i drove over to pick it up. And when i first walked in i felt like i was in a laboratory. There is plastic hanging from the ceiling everywhere. Its kind of insane. It made me feel like i was about to have a bad experience. Unfortunately, I ended up being right. I decided i needed to pay cash to avoid the 3% processing fee which is pretty insane considering everything on the menu is pretty expensive to begin with. So i paid and drove back to my office. On the way the soup started leaking out and wetting the paper bag. The bag they gave me was way to big so of course that was gonna happen. Once i finally sat down i realized they got my order wrong! They gave me the Shrimp Tempura Ramen Noodle Soup. Which i can understand why you would confuse the two but it's their menu item names. They shouldn't be messing that up. I wasnt all that impressed with the noodles either. They were pretty skinny and stringy and not very chewy. They sort of reminded me of an upgraded cup-of-noodles meal. I'm used to bigger more elastic sort of noodles. I was pretty disappointed with the whole experience and will probably not reccomend this spot to anyone...