Dim Sum Chinese Kitchen — Restaurant in Town of Islip

I order here weekly but lately either they are getting too busy to care about their customers or they hire bad help. This is the 2nd time they forgot to give me the eggrolls that come with my order and this time I decided to call. At 1st the woman was apologetic cuz I explained to her that this was the 2nd time this happened and my family and I look forward to eating the eggroll. She did offer if I wanted to come & pick up and I declined after a hard day at work all I want to do is relax. Going back out for the eggroll was not an option for me. She then called back 1/2 hr later to tell me that the guy did put the eggroll with my order and she starts rattling off food I did not even order which really annoyed me as if she was accusing me of lying to her about not getting the eggrolls, really??? I think that it was such bad customer service and now Dim Sum left a bad taste in my mouth. They will never get any orders from me again. I sure miss the...

Called Dim Sum Chinese Kitchen this evening . . Place an order and we picked it up. It was so delicious....everything we order was fresh and delicious. Not the usual salty version. They found a new customer and I will pass this on to all my friends and relatives. Plus the help is so cheerful and pleasant. Thank You Dim Sum Chinese Kitchen! P.S. Very clean...

Really love this place..wish they delivered..always fresh..real fried rice not yellow rice! Fresh fried wide noodles amazing! Homemade duck sauce is a MUST! Everything we have ordered has been great, 1 time tried something new was a little too fried for my taste but it wasn't bad. Service is always friendly and helpful! Really sweet hard...