TOA Asian Fusion (East Islip) — Restaurant in Town of Islip

I never ever return food or write bad reviews. I've gone to TOA in Sayville over the years and it was decent and l've ordered from this location several weeks ago and it was decent. Tonight I ordered the triple sashimi dish and the salmon was good and the tuna was fishy and gross. I couldn't eat it. It tasted like when tuna goes bad and can make you sick. Because I was worried I didn't eat the crispy rice tuna dish I also got. I told them hoping they'd do something for me considering l couldn't eat the better part of a $30 dish and another $15 one. He was rude and argued saying the tuna came in today. It may have and the problem may have been with the supplier. Either way to not do anything for me no refund no offer or another dish when I had to throw $40 down the drain and remain hungry is insane. I've eaten sushi my entire life and when tuna is off I can taste it. I'd expect not fishy bad tuna for one $30 dish of sashimi. He said he was going to show me the kitchen to show me it was fresh. Your long time customer is telling you something is wrong with the tuna and that was the restaurant's reaction. Really insane customer service. I'm not a problem customer or ever complain anywhere. I will obviously never go to any of their locations again. To not try to offer me something else to do the right thing is wild. Never seen a...

Went here about a month ago. It was during the week so pretty empty. The hostess was nice and we were seated right away. Our waitress came over and asked if we wanted drinks but never said hello or welcome, not good for a new restaurant. My husband’s food came out first and mine was delayed for some strange reason so I started eating his. Then the waitress took away my glass and I wasn’t even finished with my drink yet! Got my food then she was asking us if we were done and brought the check, it’s like she just wanted us out. Food was good but not amazing. It’s a shame because the waiter at the table across from us was so friendly and engaged with his customers. As we got up, there was a large table being seated and our waitress was very friendly and welcoming to them. I’m all for supporting local businesses but it needs to be reciprocal. Very baffled by the service. Most likely a one and...

Pretty disappointed tonight, me and the family decided to try Toa for the first time tonight and ordered teriyaki steak and shrimp online and specifically ordered medium rare and the steak was extremely well done, I called the store to just let them know that it was okay but we would like a gift card or a coupon or something because we ordered 2 orders of it for 60 bucks and both came out extremely well done, the manager pretty much had the host just brush me off over the phone and say you get what you get when you order online, I’m not looking to hate on the restaurant because the other food we ordered was good and the host on the phone was nice but i believe management could of handled it a little bit better. Wont be recommending this place for takeout to...